NEO Digital
UniFi CloudKey+ UCK-G2-PLUS
UniFi CloudKey+ UCK-G2-PLUS
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your network and surveillance management with UniFi CloudKey+ UCK-G2-PLUS. Experience integrated control and storage for your UniFi devices at NEOTECH.
Overview
The UniFi CloudKey+ (UCK-G2-PLUS) is a powerful device designed to manage and monitor UniFi networking and UniFi Protect video surveillance systems from a single interface. This upgraded version includes additional storage and improved processing power, ideal for medium to large-scale deployments needing robust management capabilities.
Product Description
The UniFi CloudKey+ UCK-G2-PLUS enhances network management with its integrated support for UniFi Protect, allowing users to directly manage their surveillance recordings alongside their network devices. This model features a built-in 1TB hard drive (expandable via USB-C), offering ample storage for video data and network configurations. Its compact design and simple setup make it an excellent choice for businesses looking to consolidate their network and security system management.
Key Features
- Integrated Control: Manages both UniFi network devices and UniFi Protect video surveillance.
- Built-in 1TB HDD: Provides extensive storage for video and data, expandable via USB-C for additional capacity.
- HD Display: Equipped with a front-facing display that shows system details and status at a glance.
- Powerful Hardware: Enhanced processing capabilities ensure smooth operation of network management and video surveillance.
- Easy Setup and Deployment: Quick, straightforward installation process with minimal configuration required.
Product Quality and Performance
Constructed with durable materials and designed for continuous operation, the UniFi CloudKey+ UCK-G2-PLUS is built to handle the demands of managing multiple network devices and high-resolution video feeds. Its reliable performance ensures that both network and surveillance systems operate efficiently and without interruption.
Specifications
- Storage: 1TB HDD built-in, expandable via USB-C.
- Network Interface: Gigabit Ethernet for fast data transfer.
- Display: Front panel display for real-time system information.
- Power Supply: Supports Power over Ethernet (PoE) and USB-C power.
- Dimensions: Compact and suitable for desktop or rack-mounted setups.
Purpose of Use
The UniFi CloudKey+ UCK-G2-PLUS is ideal for businesses that require centralized management of their network and surveillance systems, such as retail stores, schools, and corporate offices. It simplifies the management process, reducing the need for multiple devices and streamlining operations.
How to Use
Connect the UniFi CloudKey+ UCK-G2-PLUS to your network using the Ethernet port. Power it via a PoE-enabled switch or a USB-C adapter. Configure and manage your UniFi devices and cameras using the UniFi Network Controller and UniFi Protect interface, accessible through any standard web browser.
Supported Industries
This device is particularly useful in sectors where efficient, centralized management of network and surveillance systems is crucial, including retail, education, hospitality, and corporate environments.
Benefits & Compatibility
- Unified Management: Simplifies the management of network and surveillance systems, reducing complexity and enhancing control.
- Cost-Effective: Eliminates the need for separate network management and storage solutions, lowering overall system costs.
- Scalable: Adapts to the growth of your network and security needs, supporting more devices and cameras as required.
Warranty and FAQs
Comes with a manufacturer’s warranty that covers hardware defects and malfunctions, complemented by a detailed FAQ section for troubleshooting.
Packaging/Weight/Dimension
Includes the device, Ethernet cable, power adapter, and quick-start guide. Packaged to ensure protection during shipping and easy installation upon receipt.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi CloudKey+ UCK-G2-PLUS from NEOTECH and benefit from our prompt and reliable delivery services, streamlining your network management and surveillance capabilities without delay.
Best Price Guarantee
NEOTECH offers the UniFi CloudKey+ UCK-G2-PLUS at competitive prices, ensuring you receive the best value for your investment in network infrastructure.
After Sales Support
Our dedicated support team is available to assist with any setup or operational queries, helping you to fully utilize the capabilities of your UniFi CloudKey+ UCK-G2-PLUS.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi CloudKey+ UCK-G2-PLUS to help others make informed decisions and assist us in continuously improving our products and services.
Stock Availability
Please contact us directly to verify the availability of the UniFi CloudKey+ UCK-G2-PLUS. We strive to maintain accurate stock levels for timely delivery.
Get in Touch
For more detailed information or assistance with your UniFi CloudKey+ UCK-G2-PLUS purchase, contact our support team. We are committed to providing personalized assistance tailored to your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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