NEOTECH
Logitech G POWERPLAY Wireless Charging Pad
Logitech G POWERPLAY Wireless Charging Pad
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Never stop gaming with the Logitech G POWERPLAY Wireless Charging Pad. This innovative pad keeps your wireless mouse charged at all times. Available now at NEOTECH.
Overview
The Logitech G POWERPLAY Wireless Charging Pad revolutionizes gaming setups by providing continuous wireless charging for compatible Logitech G mice. This advanced charging solution ensures that your mouse is always powered up, eliminating the hassle of frequent battery replacements or recharging interruptions during critical gaming sessions.
Product Description
The Logitech G POWERPLAY integrates cutting-edge wireless charging technology directly into a mouse pad, allowing users to charge their wireless mouse while in use. It features a two-surface package— one hard and one soft—providing the flexibility to choose based on personal preference or game type. Its sleek, minimalist design fits seamlessly into any gaming setup, providing both functionality and style.
Key Features
- Continuous Charging: Keeps your Logitech G wireless mouse charged at all times, even while you play.
- Dual Surface Options: Includes both a cloth and a hard pad, allowing you to switch according to your gaming needs.
- LIGHTSPEED Wireless Technology: Ensures a super-fast 1ms report rate for competition-level twitch targeting.
- Customizable RGB Lighting: Syncs with your gaming gear through Logitech G HUB, offering personalization with approximately 16.8 million colors.
- Compatible with Logitech G Mice: Designed specifically for use with the Logitech G703, G903, and other future models.
Product Quality and Performance
Constructed with premium materials, the POWERPLAY pad is built to provide a reliable and consistent charging experience. It has been rigorously tested under various conditions to ensure it meets Logitech's high standards for durability and performance.
Specifications
- Dimensions: 321mm x 344mm x 43mm
- System Requirements: Windows® 7 or later, macOS® X 10.11 or later
- In the Box: POWERPLAY base, cloth gaming mouse pad, hard gaming mouse pad, POWERCORE module
- Connectivity: USB data/charging cable
- Customization Software: Logitech G HUB software
Purpose of Use
- High-Level Gaming: Perfect for gamers who do not want to worry about battery life during long gaming sessions.
- Streamlined Workstations: Ideal for users who prefer a clean and organized desk without the clutter of charging cables.
- Tech Enthusiasts: Suitable for gadget lovers looking to integrate the latest technology into their setups.
How to Use
- Setup: Connect the POWERPLAY base to your computer using the included USB cable.
- Placement: Position the selected mouse pad surface (cloth or hard) on the POWERPLAY base.
- Integration: Insert the POWERCORE module into your compatible Logitech G mouse.
- Configuration: Customize lighting and settings via Logitech G HUB software.
Supported Industries
This charging pad is particularly valuable in the gaming industry and any tech-driven environment where device readiness is crucial.
Benefits & Compatibility
- Uninterrupted Play: Ensures your mouse is always charged, offering limitless play.
- Aesthetic and Practical Design: Enhances your gaming station with both style and functionality.
- Ease of Use: Simple setup and seamless integration with existing devices.
Warranty and FAQs
Comes with a warranty that covers technical defects. NEOTECH offers comprehensive support and resources to help with setup and troubleshooting.
Packaging/Weight/Dimension
The product is securely packaged to ensure it reaches you in perfect condition. Includes all components and a setup guide for quick assembly.
Shop Today & Receive Your Delivery Across the UAE!
Experience the convenience of wireless charging with the Logitech G POWERPLAY. Visit NEOTECH for purchase details and enjoy an upgraded gaming experience.
Best Price Guarantee
NEOTECH offers competitive pricing on the Logitech G POWERPLAY, ensuring you receive the best deal for cutting-edge technology.
After Sales Support
Our customer support team is on hand to assist with any queries or issues, helping you to make the most of this innovative product.
Request for Customer Reviews and Testimonials
We encourage you to share your experience with the POWERPLAY to help others understand the benefits and functionality of this advanced charging solution.
Stock Availability
Please contact NEOTECH directly to check the availability of the Logitech G POWERPLAY Wireless Charging Pad. We aim to maintain a comprehensive stock to meet your demands promptly.
Get in Touch
For more detailed information or assistance with your Logitech G POWERPLAY purchase, contact our customer support team. We are committed to providing expert advice and personalized service.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


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