NEO Digital
ACER PREDATOR HELIOS NEO 16 PHN16-71-97C8 13th Gen i9-13900HX
ACER PREDATOR HELIOS NEO 16 PHN16-71-97C8 13th Gen i9-13900HX
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Push the boundaries of gaming with the ACER Predator Helios Neo 16 PHN16-71-97C8, powered by the formidable 13th Gen Intel i9-13900HX processor. Experience unparalleled power and performance, only at NEOTECH.
Overview
The ACER Predator Helios Neo 16 PHN16-71-97C8 is designed for hardcore gamers and tech enthusiasts who crave cutting-edge performance and state-of-the-art features. Equipped with the 13th Gen Intel i9-13900HX processor, this laptop delivers exceptional power for the most demanding games and professional applications.
Product Description
The ACER Predator Helios Neo 16 PHN16-71-97C8 maximizes your gaming potential with its Intel i9-13900HX processor, ensuring ultra-fast and responsive gameplay. The laptop features a 16-inch Mini LED QHD display with a 165Hz refresh rate and 500 nits brightness, offering vibrant visuals and smooth motion for an immersive gaming experience. It is powered by NVIDIA GeForce RTX 4080 graphics, providing high-fidelity visuals and support for advanced gaming features like ray tracing. With 32GB of DDR5 RAM and a 1TB SSD, the Helios Neo 16 offers ample memory and storage for seamless multitasking and quick access to large files. Its sophisticated cooling system with Vortex Flow technology ensures optimal performance by effectively managing heat. The per-key RGB backlit keyboard and high-quality sound system round out the gaming experience, making every session both visually and acoustically impressive.
Key Features
- 13th Gen Intel Core i9-13900HX Processor: High-end processing capabilities for advanced gaming and multitasking.
- NVIDIA GeForce RTX 4080 Graphics: Delivers outstanding graphical performance, ideal for the latest and most demanding games.
- 16-inch Mini LED QHD Display, 165Hz: Ensures sharp, vibrant visuals with a high refresh rate for smooth gaming.
- 32GB DDR5 RAM & 1TB SSD: Provides plenty of space and superfast performance for games, applications, and media.
- Advanced Cooling System with Vortex Flow: Maintains cool temperatures to enhance performance during extended gaming sessions.
- Per-Key RGB Backlit Keyboard: Customizable lighting to enhance your gaming environment and user experience.
Product Quality and Performance
The ACER Predator Helios Neo 16 PHN16-71-97C8 is crafted with premium materials for durability and designed with high-performance components to withstand the rigors of intense gaming. Its robust build and efficient cooling system ensure it performs at its best under all conditions.
Specifications
- Processor: Intel Core i9-13900HX, 13th Generation
- Graphics: NVIDIA GeForce RTX 4080
- Display: 16-inch Mini LED QHD (2560 x 1440), 165Hz
- Memory: 32GB DDR5 RAM
- Storage: 1TB PCIe NVMe SSD
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours
- Weight: 5.95 lbs (2.7 kg)
- Dimensions: 14.11 x 10.9 x 0.98 inches
Purpose of Use
Ideal for gamers and professionals who need a high-performance machine for gaming, content creation, video editing, and other resource-intensive tasks.
How to Use
Adjust your settings to optimize the performance of the RTX 4080 graphics for the best gaming experience. Regularly update drivers and software to maintain peak performance and stability.
Supported OS/Application/Industries
This laptop is highly suitable for gaming, multimedia editing, graphic design, software development, and other fields that demand high graphical and processing power.
Benefits & Compatibility
The Helios Neo 16 offers unparalleled gaming performance and is compatible with a wide range of high-end gaming peripherals and VR technologies, making it a comprehensive choice for modern gamers.
Warranty and FAQs
Comes with a standard 1-year warranty. For extended warranty options and more detailed support, please visit the NEOTECH website or contact our customer service.
Packaging/Weight/Dimension
Securely packaged to ensure protection during shipping, includes the laptop, power adapter, and user manuals. Weight: 5.95 lbs. Dimensions: 14.11 x 10.9 x 0.98 inches.
Shop Today & Receive Your Delivery Across the UAE!
Order your ACER Predator Helios Neo 16 PHN16-71-97C8 from NEOTECH and benefit from our reliable delivery service across the UAE. Step up your gaming with this exceptional laptop.
Best Price Guarantee
NEOTECH offers the ACER Predator Helios Neo 16 at competitive prices. If you find it cheaper elsewhere, we will match the price to ensure you get the best deal possible.
After Sales Support
Our dedicated team at NEOTECH is committed to providing excellent after-sales support. Contact us for any assistance regarding your ACER Predator Helios Neo 16, and we will ensure your complete satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACER Predator Helios Neo 16 PHN16-71-97C8. Your feedback helps us to improve our products and services and assists other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current availability of the ACER Predator Helios Neo 16 PHN16-71-97C8 before placing your order to ensure timely delivery.
Get in Touch
For more details about the ACER Predator Helios Neo 16 PHN16-71-97C8 or any other inquiries, please contact NEOTECH. Our expert team is ready to assist you in finding the perfect gaming laptop for your needs.
Disclaimer
All information regarding the ACER Predator Helios Neo 16 PHN16-71-97C8 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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