NEOTECH
APC Smart SMC2000I UPS - 2000VA
APC Smart SMC2000I UPS - 2000VA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your crucial IT and networking equipment with the APC Smart SMC2000I UPS, providing 2000VA of dependable power backup. Ideal for small businesses and data centers. Available at NEOTECH.
Overview
The APC Smart SMC2000I UPS is designed to safeguard high-performance computers, servers, and networking devices, offering 2000VA/1300W of power in environments that require reliable battery backup and power protection.
Product Description
The APC Smart SMC2000I UPS is a robust uninterruptible power supply that provides 2000VA/1300W of power, ensuring your critical systems remain operational during power interruptions. This UPS is ideal for small to medium-sized businesses with sensitive electronics that need protection from power surges, spikes, and outages.
Equipped with Automatic Voltage Regulation (AVR), the SMC2000I actively corrects voltage fluctuations without draining the battery, extending the life of the UPS and connected devices. It features an intuitive LCD interface that displays clear and accurate information on UPS status and power conditions, allowing for easy monitoring and control. The UPS includes six battery backup and surge-protected outlets, ensuring that all connected devices are safe and receive continuous power during an outage.
Key Features
- 2000VA/1300W Power Capacity: Provides ample backup power for critical systems and devices.
- Automatic Voltage Regulation (AVR): Maintains consistent voltage levels to connected devices.
- Six Battery Backup Outlets: Offers reliable surge protection and battery backup.
- Intuitive LCD Interface: Simplifies setup and usability with real-time status updates.
- Energy-Efficient: Reduces utility costs while minimizing heat generation.
- Compact Design: Fits well in small business environments and server rooms.
Product Quality and Performance
APC's Smart SMC2000I UPS is known for its reliability and efficiency, built to handle the demands of business-critical systems with ease. Its advanced features ensure that it provides not only backup power but also superior power quality, protecting sensitive electronics from damage.
Specifications
- Model: APC Smart SMC2000I
- Output Power Capacity: 2000VA / 1300W
- Output Connections: (6) IEC 320 C13 (Battery Backup)
- Input Connection Type: IEC 320 C14
- Battery Type: Maintenance-free sealed Lead-Acid battery with suspended electrolyte; leakproof
- Form Factor: Tower
- Dimensions and Weight: Specific dimensions and weight to be confirmed
Purpose of Use
Ideal for protecting servers, network equipment, and critical electronic systems in small to medium-sized businesses from power disturbances.
How to Use
Install the UPS in a cool, dry location. Connect your devices to the UPS using the battery backup outlets. Configure settings and monitor the system through the LCD interface. Regular maintenance and testing are recommended to ensure optimal performance.
Supported Applications
Perfect for IT systems, telecommunications equipment, servers, and other critical infrastructure that require a stable power supply.
Benefits & Compatibility
Provides peace of mind with reliable power backup and surge protection, ensuring that critical systems continue to function during power disruptions. Compatible with a wide range of electronic devices, offering flexibility in application.
Warranty and FAQs
Comes with a standard 2-year warranty, covering repairs or replacement. Extended warranty options and professional support are available through NEOTECH’s customer service.
Packaging/Weight/Dimension
Packaged to ensure protection during transport, including the UPS, a user manual, and all necessary cables. Exact weight and dimensions will be provided upon request.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the APC Smart SMC2000I UPS from NEOTECH and enjoy fast, reliable delivery throughout the UAE. Protect your investment with our trusted power backup solutions.
Best Price Guarantee
NEOTECH offers the APC Smart SMC2000I UPS at competitive prices. If you find a lower price elsewhere, we will match it to ensure you get the best deal possible.
After Sales Support
Our dedicated team at NEOTECH is committed to providing excellent after-sales service. Contact us for any assistance with your APC UPS, and we will ensure your satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the APC Smart SMC2000I UPS to help us improve our service and assist other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current availability of the APC Smart SMC2000I UPS before placing your order to ensure timely delivery.
Get in Touch
For more details about the APC Smart SMC2000I UPS or other inquiries, please contact NEOTECH. Our expert team is ready to assist you with all your power protection needs.
Disclaimer
All information regarding the APC Smart SMC2000I UPS is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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