NEOTECH
ell Alienware AW720M Tri-mode Wireless Gaming Mouse
ell Alienware AW720M Tri-mode Wireless Gaming Mouse
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your gaming setup with the Alienware AW720M, a tri-mode wireless gaming mouse designed for ultimate precision and flexibility. Experience gaming like never before. Available now at NEOTECH.
Overview
The Alienware AW720M Tri-mode Wireless Gaming Mouse is engineered for elite gamers who demand versatility and precision. With tri-mode connectivity options including 2.4GHz wireless, Bluetooth, and wired USB-C, this mouse adapts to any gaming environment or setup preference.
Product Description
This gaming mouse features a high-performance sensor with up to 26,000 DPI for unmatched accuracy and responsiveness. Its lightweight design and ergonomic shape ensure comfort during long gaming sessions, while the customizable RGB lighting aligns with your gaming aesthetics. The AW720M offers up to 140 hours of battery life on a single charge, ensuring uninterrupted gameplay.
Key Features
- Connectivity: Tri-mode options with 2.4GHz wireless, Bluetooth, and wired USB-C.
- Sensor: High-precision sensor with up to 26,000 DPI.
- Battery Life: Up to 140 hours on a full charge, with fast charging capabilities.
- Design: Lightweight and ergonomic for comfort.
- Customization: Fully customizable RGB lighting and programmable buttons.
- Durability: Built with high-quality materials to withstand intense gaming sessions.
Product Quality and Performance
The Alienware AW720M is constructed with premium materials that provide both durability and a lightweight profile, ideal for fast movements and prolonged use. The advanced sensor offers high sensitivity and pinpoint accuracy, crucial for competitive gaming.
Specifications
- Sensor Resolution: Up to 26,000 DPI
- Report Rate: 1 ms
- Buttons: 7 programmable buttons
- Lighting: Customizable RGB lighting
- Connectivity: 2.4GHz wireless, Bluetooth 5.1, USB-C
- Battery: Rechargeable lithium-ion
- Weight: Approximately 89 grams
- Dimensions: Ergonomically designed to fit various hand sizes and grips
Purpose of Use
- Designed for competitive gamers and eSports professionals.
- Suitable for anyone seeking a high-performance gaming mouse with versatile connectivity.
- Ideal for use in both home and tournament environments.
How to Use
- Choose your connectivity mode based on your setup and preferences.
- Charge the mouse via USB-C if using in wireless mode.
- Install any required drivers or software from Alienware to customize settings such as DPI, RGB lighting, and button mappings.
- Adjust the DPI settings through the onboard button or software to match your gaming needs.
Supported Applications
- Compatible with all major PC gaming titles and platforms.
- Optimized for use with Alienware PCs and laptops but compatible with any device that supports USB or Bluetooth input.
Benefits & Compatibility
The AW720M's tri-mode connectivity ensures compatibility with virtually any gaming setup, while its high DPI sensor and fast report rate provide an edge in competitive gaming. The customizable buttons and RGB lighting allow for personalization to suit your style and preferences.
Warranty and FAQs
NEOTECH offers a comprehensive warranty for the Alienware AW720M, covering manufacturer defects and certain performance issues. For detailed warranty information and FAQs, please consult NEOTECH’s customer service.
Packaging/Weight/Dimension
Packaged securely to ensure it arrives in perfect condition, the AW720M includes the mouse, a USB-C charging cable, and user documentation. Packaging details specific to weight and dimensions are available upon request.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your Alienware AW720M from NEOTECH and enjoy our reliable delivery service throughout the UAE. Transform your gaming experience with this high-end wireless mouse.
Best Price Guarantee
NEOTECH ensures competitive pricing for the Alienware AW720M, backed by our best price guarantee to ensure you receive the best deal.
After Sales Support
Our dedicated support team at NEOTECH is ready to assist with any setup or performance issues, ensuring you can maximize the capabilities of your new Alienware mouse.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Alienware AW720M to help us continually improve our products and assist other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current stock levels of the Alienware AW720M to ensure timely delivery for your order.
Get in Touch
For more information about the Alienware AW720M or other inquiries, please contact NEOTECH. Our expert team is ready to assist you with all your gaming hardware needs.
Disclaimer
All information regarding the Alienware AW720M is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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