NEOTECH
Zebra TC21 Rugged Android Mobile Computer
Zebra TC21 Rugged Android Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Zebra TC21 Mobile Computer. Rugged, efficient, and affordable for small businesses. Ideal for retail, hospitality, and light warehouse environments.
Overview:
The Zebra TC21 Android Mobile Computer delivers an optimal blend of durability, performance, and affordability, making it an excellent choice for small to medium-sized businesses. Designed for demanding environments such as retail, hospitality, and light warehousing, the TC21 ensures seamless daily operations, improving productivity and customer service.
Key Features:
- Rugged Durability: Withstands drops up to 1.2 meters and is IP67-rated, offering resistance to dust and water.
- Fast Processing Power: Equipped with a Qualcomm Snapdragon processor for smooth operation.
- Versatile Connectivity: Supports Wi-Fi, Bluetooth, and optional cellular connectivity.
- Advanced Data Capture: Built-in 1D/2D barcode scanner for fast, accurate data capture.
- Extended Battery Life: Long-lasting battery minimizes downtime, ensuring continuous operation.
- User-Friendly Design: Lightweight and ergonomic for ease of use, reducing fatigue.
Product Quality and Performance:
The Zebra TC21 excels in performance and durability, specifically designed for business environments that require reliable mobile computing. The rugged build ensures longevity, while the high-speed processor enables efficient multitasking. Users have consistently rated its performance highly, praising its robust design and reliable connectivity.
Specifications:
- Processor: Qualcomm Snapdragon 660
- Operating System: Android 10
- Memory: 3GB RAM, 32GB internal storage
- Display: 5-inch HD (1280 x 720) with Corning Gorilla Glass
- Battery: 3300 mAh, up to 10 hours of usage
- Connectivity: Wi-Fi, Bluetooth 5.0, optional 4G LTE
- Scanner: Integrated 1D/2D imager
- Durability: IP67 rating, drop-tested from 1.2 meters
- Dimensions: 158 x 79 x 13.7mm
- Weight: 235g
Purpose of Use:
The Zebra TC21 is designed to support a variety of business operations in retail, hospitality, and light warehousing. Its rugged build and advanced features make it perfect for environments requiring reliable mobile data capture and efficient workflow management.
How to Use:
- Power On: Press the power button to turn on the device.
- Setup: Configure network settings and install essential applications.
- Connectivity: Connect to Wi-Fi or Bluetooth for data transfer.
- Data Capture: Use the integrated barcode scanner for efficient scanning.
- Navigation: Utilize the touchscreen for quick navigation and data entry.
Supported OS/Application/Industries:
The Zebra TC21 runs on Android 10, making it compatible with a wide range of business applications. It’s ideal for industries such as retail, hospitality, light warehousing, and field services, offering robust mobile computing solutions.
Benefits & Compatibility:
- Durability: Built to withstand harsh conditions and frequent use.
- Connectivity: Wi-Fi, Bluetooth, and optional cellular support ensure seamless communication.
- Energy Efficient: Long-lasting battery enhances productivity by reducing downtime.
- User-Friendly: Easy to operate, reducing the need for extensive training.
Warranty and FAQs:
The Zebra TC21 comes with a one-year warranty covering any manufacturing defects. For common queries, visit our FAQ section. If issues persist, we offer full support through our RMA process.
Packaging/Weight/Dimension:
The Zebra TC21 weighs 235g and is compact with dimensions of 158 x 79 x 13.7mm, ideal for ease of use and transportation.
Shop Today & Receive Your Delivery Across the UAE!
Order now and enjoy fast delivery across the UAE. We prioritize timely and secure delivery services for businesses, ensuring that your products arrive safely and on time.
Best Price Guarantee:
We offer a Best Price Guarantee on the Zebra TC21. If you find a lower price elsewhere, we will match it, ensuring you always get the best value.
After Sales Support:
We provide exceptional after-sales support to ensure customer satisfaction. Our team is available for setup assistance, troubleshooting, and more.
Customer Reviews & Testimonials:
We value customer feedback. Share your experiences with the Zebra TC21 and help others make informed decisions about this product.
Stock Availability:
Most Zebra TC21 units are in stock and available for immediate dispatch. For non-standard items, availability can be confirmed with our team prior to ordering. delivery can be arranged within 10-15 working days.
Get in Touch:
If you have questions about the Zebra TC21 or need advice, reach out to our customer support team. We're here to help!
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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