NEOTECH
DELL XPS 15 9500 Laptop - 10th Gen i9-10885H, 32GB, 1TB SSD, NVIDIA GeForce GTX 1650 Ti 4GB 15.6" UHD Touch
DELL XPS 15 9500 Laptop - 10th Gen i9-10885H, 32GB, 1TB SSD, NVIDIA GeForce GTX 1650 Ti 4GB 15.6" UHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash unparalleled performance with the DELL XPS 15 9500, featuring a 10th Gen Intel Core i9-10885H, NVIDIA GeForce GTX 1650 Ti, 32GB RAM, 1TB SSD, and a 15.6" UHD Touchscreen. Ideal for high-end professionals and creatives.
Overview
The DELL XPS 15 9500 is engineered for power users who demand top-tier performance and superb visuals. This model, with its formidable 10th Gen Intel Core i9 processor and advanced graphics, is ideally suited for demanding applications and multitasking.
Product Description
The DELL XPS 15 9500 elevates the standard for high-performance laptops with its Intel Core i9-10885H processor, capable of handling complex tasks with ease. The laptop comes with 32GB of RAM for smooth multitasking and a 1TB SSD for vast storage and quick system responses. Its 15.6-inch UHD Touchscreen delivers stunning visuals, enhanced by the NVIDIA GeForce GTX 1650 Ti graphics card, making it perfect for professional photo and video editing, high-end gaming, and immersive entertainment.
Key Features
- Processor: 10th Gen Intel Core i9-10885H, optimized for high-efficiency performance.
- Graphics: NVIDIA GeForce GTX 1650 Ti 4GB, ideal for graphic design, video editing, and gaming.
- Memory: 32GB RAM for superior multitasking capabilities.
- Storage: 1TB SSD offers extensive storage with fast load times.
- Display: 15.6-inch UHD (3840 x 2160) Touchscreen for crisp, detailed visuals.
- Design: Sleek, robust construction with a minimalist bezel for a modern aesthetic.
Product Quality and Performance
The XPS 15 9500 is crafted with premium materials for durability and aesthetic appeal, featuring an aluminum body and carbon fiber palm rest. The performance is top-notch, designed to run the most resource-intensive applications without lag, making it a favorite among professionals in all fields.
Specifications
- CPU: Intel Core i9-10885H (2.4 GHz base - 5.3 GHz boost)
- RAM: 32GB
- Storage: 1TB SSD
- Graphics: NVIDIA GeForce GTX 1650 Ti 4GB
- Screen: 15.6-inch UHD (3840 x 2160) Touchscreen
- Operating System: Windows 10 Pro
- Connectivity: Wi-Fi 6, Bluetooth, Thunderbolt 3, USB-C
Purpose of Use
This laptop is tailored for users who require a machine capable of running heavy software suites like Adobe Creative Cloud, Autodesk, and other professional-grade applications. It's also well-suited for VR applications and games that demand high graphical fidelity.
How to Use
Maximize productivity by leveraging the powerful specs for software development, 3D modeling, and professional-grade editing. The high-resolution touchscreen enhances interactive tasks and presentations, while the Thunderbolt 3 port offers fast data transfer and connectivity to multiple displays and high-performance devices.
Supported Applications
Ideal for advanced software applications including video editing programs, architectural rendering software, and extensive data analysis tools. The robust graphics and processing power also make it capable of handling modern gaming at high settings.
Benefits & Compatibility
The DELL XPS 15 9500 provides a seamless experience for computing that requires significant processing power and graphical output. It's compatible with the latest peripherals and supports emerging technologies thanks to its advanced connectivity options.
Warranty and FAQs
Includes a 1-year manufacturer warranty with the option to extend. DELL provides comprehensive customer support and resources online for troubleshooting and queries.
Packaging/Weight/Dimension
Designed with sustainability in mind, the packaging is eco-friendly while ensuring the laptop is protected during shipping. It is relatively lightweight for its class, enhancing portability for such a powerful laptop.
Shop Today & Receive Your Delivery Across Various Locations!
Order the DELL XPS 15 9500 today and enjoy fast, reliable delivery services. Take your professional and creative projects to new heights with this high-end laptop.
Best Price Guarantee
We offer competitive pricing on the DELL XPS 15 9500. Find a lower price elsewhere? We'll match it to ensure you receive the best value.
After Sales Support
Our dedicated support team is here to assist with any questions or issues related to your DELL XPS 15 9500, ensuring you have a hassle-free experience from setup to daily usage.
Request for Customer Reviews and Testimonials
If you have purchased the DELL XPS 15 9500, please share your feedback. Your insights are crucial in helping us improve our service and assist other customers in making informed decisions.
Stock Availability
We strive to keep the DELL XPS 15 9500 in stock, but availability can vary. Contact us directly for the most accurate stock information, especially if your order is time-sensitive.
Get in Touch
For more information about the DELL XPS 15 9500 or any other inquiries, our team of experts is ready to help. Contact us today for personalized advice and exceptional customer support.
Disclaimer
All information regarding the DELL XPS 15 9500 is for general informational purposes only and may change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of this information. Always verify product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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