NEO Digital
LENOVO THINNKBOOK 13X G2 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 13.3" WQXGA
LENOVO THINNKBOOK 13X G2 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 13.3" WQXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash superior productivity with the Lenovo ThinkBook 13x G2, featuring a 12th Gen i7-1255U, 16GB RAM, and 512GB SSD. Its 13.3-inch WQXGA display offers crystal-clear visuals for professionals who demand precision and style.
Overview
The Lenovo ThinkBook 13x G2 is crafted for professionals who value both style and performance. Equipped with a 12th Gen Intel i7-1255U processor, 16GB of RAM, and a 512GB SSD, this laptop delivers powerful processing and efficient multitasking. The 13.3-inch WQXGA display provides stunning visuals, making it perfect for both work and entertainment.
Product Description
The ThinkBook 13x G2 is a testament to Lenovo's commitment to high-quality craftsmanship and cutting-edge technology. This laptop's i7-1255U processor ensures optimal performance for business applications and creative tasks alike. With 16GB of RAM, users enjoy smooth multitasking, and the 512GB SSD offers ample storage with quick access to data. The 13.3-inch WQXGA (2560x1600) screen not only delivers superior clarity and color accuracy but also enhances productivity with its spacious viewing area.
Key Features
- Intel i7-1255U Processor: High-efficiency performance ideal for demanding applications.
- 16GB RAM & 512GB SSD: Offers ample memory and fast storage, facilitating advanced multitasking.
- 13.3-inch WQXGA Display: High-resolution display provides exceptional visual clarity.
- Sleek and Portable Design: Ultra-thin profile and lightweight build, perfect for mobile professionals.
- Integrated Security Features: Enhanced security with built-in features to protect your data.
Product Quality and Performance
The ThinkBook 13x G2 is designed with durability in mind, featuring a robust build that can handle the rigors of frequent travel. Performance-wise, it excels in running complex software, making it a reliable option for professionals in various fields, from business management to graphic design.
Specifications
- Processor: Intel i7-1255U, 12th Generation
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13.3" WQXGA (2560 x 1600)
- Operating System: Windows 11 Pro
Purpose of Use
This laptop is ideal for business executives, digital marketers, and creative professionals who require a robust computing solution that offers mobility without sacrificing performance. It's also suited for those who need a device capable of handling detailed graphics and intensive processing tasks.
How to Use
Leverage the ThinkBook 13x G2 for a variety of professional tasks—from creating presentations to managing databases. Take advantage of its high-resolution display for detailed work in design or data analysis. Maintain regular updates to optimize system performance and security.
Supported OS/Application/Industries
With Windows 11 Pro, the ThinkBook 13x G2 supports a wide range of productivity and creative applications, making it suitable for industries that require reliable performance, such as finance, technology, and media.
Benefits & Compatibility
The ThinkBook 13x G2 enhances your productivity with its large, detailed display and fast internals. It's compatible with various external devices and software solutions, thanks to multiple connectivity options including USB-C and Wi-Fi 6.
Warranty and FAQs
Includes a standard one-year warranty from Lenovo, which can be extended for additional coverage. Access Lenovo’s customer support for FAQs and troubleshooting tips.
Stock Availability
Please contact our sales department for the latest information on the availability of the Lenovo ThinkBook 13x G2. Availability can vary, so we recommend checking with us directly to secure your device.
Best Price Guarantee
We offer competitive pricing on the Lenovo ThinkBook 13x G2. Find a lower price elsewhere, and we will match it, ensuring you receive the best possible deal.
After Sales Support
Our dedicated support team provides comprehensive assistance for any setup or troubleshooting issues, ensuring you get the most out of your new laptop.
Request for Customer Reviews and Testimonials
If you own a Lenovo ThinkBook 13x G2, please share your experience. Your feedback helps others make informed decisions and helps us to improve our services.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as specifications, availability, and pricing are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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