NEO Digital
HPE Aruba OfficeConnect 1950 (JG962A) Switch - 24 x Gigabit Ethernet PoE+ Ports RJ-45, 2 x SFP+ fixed 1000/10000 SFP+ ports
HPE Aruba OfficeConnect 1950 (JG962A) Switch - 24 x Gigabit Ethernet PoE+ Ports RJ-45, 2 x SFP+ fixed 1000/10000 SFP+ ports
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your network with the HPE Aruba OfficeConnect 1950 (JG962A), featuring 24 PoE+ Gigabit ports and 2 fixed SFP+ 10GbE uplinks for high-speed, power-efficient connectivity.
Overview
The HPE Aruba OfficeConnect 1950 (JG962A) Switch is a high-performance networking solution ideal for small to medium-sized businesses (SMBs). With 24 Gigabit Ethernet PoE+ ports and two fixed 10GbE SFP+ uplinks, this switch combines power delivery, high-speed data connectivity, and advanced management features, making it an excellent choice for modern business environments.
Product Description
Designed to handle demanding network requirements, the JG962A is a managed switch that supports Power over Ethernet Plus (PoE+) to deliver up to 30W per port. This feature is perfect for powering devices like VoIP phones, wireless access points, and surveillance cameras. Its dual 10GbE SFP+ uplinks enable fast, high-capacity connections to network cores or storage systems. Layer 3 static routing, VLANs, QoS, and robust security options ensure a secure and optimized network.
Key Features
- 24 PoE+ Gigabit Ethernet Ports: Provide up to 30W per port, suitable for high-power network devices.
- 2 Fixed SFP+ Uplinks: Support 1GbE/10GbE speeds for fast and scalable connections to network backbones.
- Advanced Network Management: Includes Layer 3 static routing, VLANs, QoS, and robust security protocols.
- Energy Efficient: Features IEEE 802.3az for reduced power consumption during low activity periods.
- Intuitive Web Interface: Simplifies setup and management, making it accessible even for non-IT professionals.
- Rack-Mountable Design: Easy to integrate into standard server racks, maximizing space efficiency.
Product Quality and Performance
The JG962A delivers reliable, high-speed performance with low latency, ensuring that your network can handle high-bandwidth tasks and numerous connected devices without compromising stability.
Specifications
- Ports: 24 x 10/100/1000 Mbps RJ-45 PoE+ ports, 2 x 10GbE SFP+ fixed ports
- PoE Power Budget: Sufficient to support multiple high-power devices simultaneously
- Switching Capacity: High bandwidth to handle large traffic loads
- Form Factor: Rack-mountable
- Management: Comprehensive web-based management for network configuration and monitoring
Purpose of Use
Ideal for SMBs and growing enterprises that need a reliable, scalable network infrastructure. This switch is suitable for environments with high-density PoE+ devices, such as offices, retail stores, and educational campuses.
How to Use
- Mount the switch in a rack or place it on a secure surface.
- Connect the power cable and attach PoE+ devices (e.g., IP cameras, VoIP phones) to the Ethernet ports.
- Use the SFP+ ports for uplink connections to other switches or core networks.
- Access the web-based management interface to configure the network, including VLANs, QoS, and security settings.
Supported OS/Application/Industries
Compatible with all major operating systems, the JG962A is a versatile solution for industries such as:
- Corporate Offices: Manage VoIP phones and wireless APs efficiently.
- Retail: Power and connect PoS systems and surveillance cameras.
- Education: Support high-speed connectivity for classrooms and administrative offices.
Benefits & Compatibility
The switch simplifies deployment and enhances network flexibility. It supports a wide range of devices and integrates seamlessly with other Aruba products and standard networking equipment.
Warranty and FAQs
HPE offers a limited lifetime warranty on the OfficeConnect 1950 series, including technical support and next-business-day replacement. Visit HPE's official support portal for detailed information.
Stock Availability
For current availability, contact our sales team. Stock levels can vary based on demand.
Best Price Guarantee
We offer competitive pricing on the Aruba OfficeConnect 1950 (JG962A). If you find it cheaper elsewhere, let us know, and we’ll strive to match or beat the price.
After Sales Support
Our dedicated support team is available to assist with installation, configuration, and troubleshooting to ensure a smooth experience.
Request for Customer Reviews and Testimonials
Share your experience with the JG962A switch to help other customers make informed decisions. Your feedback is valuable!
Disclaimer
All information provided is for general informational purposes only and subject to change without notice. Product images are for illustration purposes and may not accurately represent the actual product. Verify details with our sales team before purchasing, as specifications, availability, and pricing are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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