NEOTECH
Zebra Table Top Barcode Scanner DS9208
Zebra Table Top Barcode Scanner DS9208
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction
Elevate your scanning capabilities with the Zebra DS9208 Table Top Barcode Scanner, now available at NEO Digital. This versatile scanner is designed for high-speed, hands-free scanning of both 1D and 2D barcodes, making it a perfect fit for busy retail counters and hospitality settings.
Key Features
- High-Speed Scanning: Delivers near-instantaneous barcode capture to keep checkout lines moving.
- Omni-Directional Scanning: Captures data from barcodes presented in any direction, reducing the need to align items precisely.
- Compact Design: Its small footprint makes it ideal for environments where space is at a premium.
- Wide Range Compatibility: Scans barcodes printed on paper or displayed on mobile devices, accommodating modern payment trends.
Product Quality and Performance
The Zebra DS9208 stands out for its exceptional performance in fast-paced environments, where quick and accurate scanning is essential for operational efficiency.
- Robustness: Designed to withstand daily use in high-traffic areas.
- Versatility: Equally effective at scanning traditional and electronic barcodes.
- Customer Satisfaction: Widely recognized for enhancing customer experiences by speeding up transactions.
Specifications
- Scanning Technology: Capable of decoding all standard 1D, 2D, and PDF barcodes.
- Dimensions: 5.512 in. H x 3.232 in. W x 3.150 in. D.
- Weight: Approximately 9.5 oz (269 g).
- Connectivity: Supports USB, RS232, Keyboard Wedge, and more.
Purpose of Use
The DS9208 scanner is ideal for retail stores, quick-service restaurants, and other hospitality venues where speed and accuracy are critical to customer service.
How to Use
Using the Zebra DS9208 is straightforward:
- Place the scanner on a flat surface near the POS terminal.
- Orient the barcode within the scanning area—no need to align it perfectly.
- The scanner automatically detects and decodes the barcode, facilitating a quick and smooth transaction process.
Supported OS/Applications/Industries
This scanner is compatible with various operating systems and is extensively used in retail, hospitality, and event ticketing, enhancing transaction speed and customer satisfaction.
Benefits & Compatibility
- Increased Efficiency: Accelerates the checkout process, significantly reducing customer wait times.
- Easy Integration: Quickly integrates into existing systems with minimal setup.
- Adaptability: Capable of scanning barcodes from various media, including mobile screens, ideal for modern payment environments.
Warranty and FAQs
The Zebra DS9208 comes with a comprehensive warranty and dedicated support. Visit the NEO Digital support page for FAQs and more detailed product assistance.
Delivery Services (UAE)
NEO Digital ensures rapid and reliable delivery across the UAE, with a commitment to customer satisfaction and timely service.
After Sales Support
Our expert support team is ready to assist with any setup or operational questions, ensuring you get the most from your Zebra DS9208 scanner.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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