NEOTECH
LENOVO THINKPAD P16 GEN 2 Mobile Workstation - 13th Gen i7-13700HX, 32GB, 1TB SSD, NVIDIA GeForce RTX 2000 8GB, 16" WQXGA
LENOVO THINKPAD P16 GEN 2 Mobile Workstation - 13th Gen i7-13700HX, 32GB, 1TB SSD, NVIDIA GeForce RTX 2000 8GB, 16" WQXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate professional workloads with the Lenovo ThinkPad P16 Gen 2, featuring a 13th Gen i7-13700HX, 32GB of RAM, a 1TB SSD, and NVIDIA GeForce RTX 2000 graphics. Its 16-inch WQXGA display delivers unmatched clarity for designers, engineers, and creatives.
Overview
The Lenovo ThinkPad P16 Gen 2 Mobile Workstation is engineered to handle the most demanding professional software suites with its powerful configuration. Ideal for CAD designers, engineers, and video editors, this laptop offers exceptional performance and high-quality visuals.
Product Description
The ThinkPad P16 Gen 2 redefines mobile workstations with its advanced components and robust design. It's powered by the 13th Gen Intel Core i7-13700HX processor, capable of reaching new heights in computational power. With 32GB of RAM, multitasking becomes flawless, even with memory-intensive applications. The 1TB SSD ensures that you have ample space with quick access times, while the NVIDIA GeForce RTX 2000 graphics card provides excellent rendering capabilities for complex visual tasks. The 16-inch WQXGA display ensures detailed and vibrant visuals, crucial for precision work in graphic design and video editing.
Key Features
- Processor: 13th Gen Intel Core i7-13700HX for top-tier computing performance.
- Graphics: NVIDIA GeForce RTX 2000 with 8GB dedicated memory, perfect for high-end rendering and 3D modeling.
- Memory and Storage: 32GB RAM and 1TB SSD for expansive storage and superior speed.
- Display: 16" WQXGA (2560x1600) anti-glare display offers stunning visual quality.
- Build Quality: Renowned ThinkPad durability and reliability with advanced cooling systems to handle prolonged usage.
Specifications
- CPU: Intel Core i7-13700HX
- RAM: 32GB
- Storage: 1TB SSD
- Graphics Card: NVIDIA GeForce RTX 2000 with 8GB VRAM
- Display: 16-inch WQXGA (2560x1600)
- Operating System: Windows 11 Pro
- Ports: 2x USB-C Thunderbolt 4, 2x USB-A 3.2, HDMI 2.1, SD card reader, headphone/microphone combo
- Network: Wi-Fi 6E, Bluetooth 5.2
- Battery Life: Up to 8 hours
- Weight: Approx. 2.7 kg
Product Quality and Performance
The ThinkPad P16 Gen 2 is built to meet the needs of power users who require uncompromising performance on the go. It's capable of running intensive applications smoothly, making it an excellent choice for professionals in various fields.
Purpose of Use
- Engineering and Design: Ideal for CAD applications, 3D modeling, and simulation software.
- Video Editing and Production: Handles video editing software seamlessly, supporting high-resolution video rendering.
- Research and Data Analysis: Powerful enough for data-intensive research applications involving simulations and computations.
How to Set Up
- Unpacking: Carefully unbox the laptop and locate the charger.
- Powering On: Connect to power and turn on the device. Follow the on-screen setup instructions.
- Software Installation: Install all necessary software for your field, ensuring that all drivers for the NVIDIA graphics card are up to date.
- Optimization: Adjust power settings and system preferences for optimal performance based on your usage.
Benefits & Compatibility
- High-Performance Components: Ensures smooth operation under load, suitable for multitasking across multiple demanding applications.
- Superior Graphics: The RTX 2000 graphics offer excellent capabilities for professional graphic tasks, including VR.
Warranty and FAQs
The laptop comes with a standard Lenovo warranty for 1 year, extendable upon request, covering hardware malfunctions and software support.
Price and Availability
Please visit Lenovo's official website or check with authorized dealers for the most accurate pricing and availability details.
After Sales Support
Lenovo offers comprehensive after-sales support through its customer service centers and technical support hotlines.
Request for Customer Reviews and Testimonials
Users are encouraged to share their experiences with the ThinkPad P16 Gen 2 to aid others in making informed decisions about their workstation needs.
Disclaimer
Product specifications and availability may change without notice, and it is recommended to verify the details with official sources before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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