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NEO Digital

Topaz Systems T-LBK750

Topaz Systems T-LBK750

Regular price Dhs. 1,450.00 AED
Regular price Dhs. 1,500.00 AED Sale price Dhs. 1,450.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-LBK750 is a sophisticated electronic signature pad designed to enhance the security and efficiency of digital transactions across various industries. With its advanced features and robust design, this device is ideal for sectors requiring reliable and verifiable digital signatures, such as banking, legal, and government services.

Key Features

  • High-Resolution Touchscreen: Equipped with a large, full-color touchscreen that displays electronic documents and captures signatures with precision.
  • Enhanced Security: Features state-of-the-art encryption technology to secure data transmission and ensure the integrity of each signature.
  • Durable Construction: Crafted to withstand intensive daily use in busy environments, ensuring long-term reliability and performance.
  • Easy Integration: Compatible with multiple operating systems and software applications, facilitating a seamless addition to any existing workflow.
  • Customizable Interface: Allows for customization of text, graphics, and logos to align with company branding and enhance the user experience.

Product Quality and Performance

The T-LBK750 is known for its exceptional performance and durability. It is rigorously tested to meet high standards of reliability and security, making it a preferred choice for organizations focused on enhancing the security and efficiency of their electronic transactions.

Specifications

  • Dimensions: 7.3" x 6.1" x 1.6"
  • Display Type: Full-color LCD touchscreen
  • Active Signing Area: 5.0 inches diagonally
  • Security Protocols: Advanced encryption standards for secure data handling
  • Compatibility: Supports Windows, macOS, and Linux
  • Connectivity: USB interface for reliable and easy connection

Purpose of Use

The T-LBK750 is particularly beneficial for industries that handle sensitive information and require secure, verifiable signatures to comply with legal standards. This includes financial institutions, legal firms, healthcare providers, and government agencies.

How to Use

To effectively utilize the Topaz Systems T-LBK750:

  1. Installation: Connect the signature pad to your computer via USB and install the required drivers and software.
  2. Configuration: Customize the settings using the provided software to meet your specific needs, including adjusting security features and interface design.
  3. Daily Operations: Use the signature pad for capturing digital signatures, benefiting from its easy-to-use interface and secure processing.
  4. Maintenance: Regularly clean the touchscreen and maintain the device according to the manufacturer's recommendations to ensure optimal performance.

Supported OS/Application/Industries

This signature pad is versatile and supports a wide range of operating systems, making it suitable for any business environment that requires electronic signature capture. It's an essential tool for enhancing the efficiency and security of digital document processing.

Benefits & Compatibility

  • Security and Compliance: Meets high-security standards required for sensitive transactions, ensuring compliance with industry regulations.
  • Operational Efficiency: Speeds up the document handling process, reducing wait times and improving customer satisfaction.
  • Cost Savings: Minimizes the need for paper, helping to reduce operational costs and environmental impact.

Warranty and FAQs

The T-LBK750 comes with a one-year manufacturer's warranty, covering defects and offering support for troubleshooting and technical issues. The FAQ section on NEO Digital provides quick answers to common questions, aiding in the effective use of the device.

Delivery Services (UAE)

NEO Digital offers efficient and reliable delivery services across the UAE, ensuring that your Topaz Systems T-LBK750 arrives promptly and in excellent condition.

After Sales Support

Our expert after-sales support team is ready to assist with any setup or operational questions, ensuring you can fully leverage the capabilities of your new signature pad.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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