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NEO Digital

Topaz Systems T-LBK750

Topaz Systems T-LBK750

Regular price Dhs. 1,120.00 AED
Regular price Dhs. 1,170.00 AED Sale price Dhs. 1,120.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-LBK750 is a sophisticated electronic signature pad designed to enhance the security and efficiency of digital transactions across various industries. Featuring a robust set of security features and a user-friendly interface, this device is particularly suitable for sectors such as banking, government, and healthcare, where reliability and compliance are paramount.

Key Features

  • High-Resolution Touchscreen: Equipped with a large, full-color LCD touchscreen that displays electronic documents and captures signatures with precision.
  • Enhanced Security: Incorporates state-of-the-art encryption technology to secure data transmission and ensure the integrity of each signature.
  • Durable Construction: Engineered to withstand high-volume usage in busy environments, ensuring longevity and consistent operational excellence.
  • Easy Integration: Compatible with multiple operating systems and seamlessly integrates into existing workflows, supporting a variety of business applications.
  • Customizable Interface: Offers options for customization of text, graphics, and logos to align with company branding and enhance the user experience.

Product Quality and Performance

The T-LBK750 is renowned for its exceptional build quality and reliability. It provides precise signature recognition and a high-resolution display, ensuring accurate captures and clear visibility for all users. Designed to meet the high-performance demands of active business settings, it delivers fast and secure processing of digital documents.

Specifications

  • Dimensions: 7.3" x 6.1" x 1.6"
  • Display Type: Full-color LCD touchscreen
  • Active Signing Area: 5.0 inches diagonally
  • Security Protocols: Advanced encryption standards for secure data handling
  • Compatibility: Supports Windows, macOS, and Linux
  • Connectivity: USB interface for reliable and easy connection

Purpose of Use

The T-LBK750 is ideal for organizations that require a secure and efficient method for capturing electronic signatures. It is especially valuable in environments where detailed document display and secure digital processes are necessary, such as in legal settings, financial institutions, and healthcare facilities.

How to Use

To effectively utilize the Topaz Systems T-LBK750:

  1. Installation: Connect the signature pad to your system via USB and install the necessary software and drivers.
  2. Configuration: Use the included software to adjust settings for security, display, and functionality to suit your specific business needs.
  3. Daily Operations: Deploy the device in customer-facing or internal operations to capture signatures for agreements, contracts, or during transaction processing.
  4. Maintenance: Regularly clean the touchscreen and maintain the device according to the manufacturer's recommendations to ensure optimal performance.

Supported OS/Application/Industries

This signature pad is highly adaptable and supports multiple operating systems, making it suitable for various industry applications where secure, verified signatures are crucial. Its robust design and advanced security features make it particularly effective for use in sectors such as legal, financial, and healthcare.

Benefits & Compatibility

  • Enhanced Security: Provides top-tier security for all transactions, ensuring compliance with global standards.
  • Improved Efficiency: Reduces the time spent on document processing, streamlining operations and enhancing customer satisfaction.
  • Adaptability: Offers features that can be tailored to specific industry needs, from healthcare to financial services.

Warranty and FAQs

The T-LBK750 includes a one-year warranty that covers defects and offers support for troubleshooting common issues. NEO Digital's FAQ section provides insights into frequently asked questions, helping users troubleshoot and optimize their device usage.

Delivery Services (UAE)

NEO Digital ensures rapid and secure delivery services across the UAE, focusing on customer satisfaction and timely setup.

After Sales Support

Our dedicated after-sales support team is ready to assist with any setup or operational questions, ensuring seamless integration and effective operation of your Topaz Systems T-LBK750.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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