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NEO Digital

SII LTPD245/345

SII LTPD245/345

Regular price Dhs. 253.00 AED
Regular price Dhs. 303.00 AED Sale price Dhs. 253.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024


The SII LTPD245/345 series includes advanced, compact thermal printers that are ideal for a variety of applications requiring high-quality, efficient printing solutions. These printers are particularly suited for retail environments, healthcare facilities, and any application where space is limited and high performance is essential.

Key Features

  • Compact Design: Small footprint allows for easy integration into various environments where space is at a premium.
  • High-Speed Printing: Delivers rapid print speeds, enhancing workflow efficiency and reducing customer wait times.
  • Versatile Functionality: Supports both direct thermal and thermal transfer printing, making it suitable for a wide range of printing tasks.
  • Durable Construction: Built to withstand the demands of busy work settings with a robust design that ensures long-term reliability.
  • Easy Integration: Equipped with standard connectivity options like USB and serial, and optional Bluetooth or Wi-Fi for greater flexibility.

Product Quality and Performance

The LTPD245/345 series is built for durability and sustained high performance, offering precise and reliable print outputs. These printers are designed to operate smoothly in various operational climates, consistently delivering high-quality prints, whether they are used for printing labels, receipts, or tickets.


  • Dimensions: Approximately 112 mm x 75 mm x 45 mm
  • Print Method: Direct thermal and optional thermal transfer
  • Resolution: 203 dpi (LTPD245) or 300 dpi (LTPD345)
  • Print Speed: Up to 150 mm per second
  • Connectivity Options: USB, serial, optional Bluetooth or Wi-Fi

Purpose of Use

The SII LTPD245/345 printers are perfect for businesses that need reliable and efficient printing capabilities in compact spaces. They are particularly effective in retail for printing receipts, in healthcare for patient labels and wristbands, and in any field application where mobility and print quality are crucial.

How to Use

To get the most out of your SII LTPD245/345 series printers:

  1. Installation: Install the printer by connecting it to your system with the appropriate cables or via wireless connections if applicable. Install necessary drivers and software.
  2. Operation: Configure the printer settings according to your specific needs. Load the media, and begin printing with ease.
  3. Maintenance: Regularly clean the printer head and exterior to maintain optimal performance. Replace any consumables like ribbons or paper rolls as needed.
  4. Troubleshooting: For any issues, refer to the user manual or contact NEO Digital's support team for assistance.

Supported OS/Application/Industries

These printers are compatible with various operating systems, including Windows, iOS, and Android, making them suitable for a wide range of applications. They are ideally used in retail, healthcare, and any mobile setting requiring high-quality, on-demand printing.

Benefits & Compatibility

  • Efficiency: High-speed printing capabilities ensure operations continue swiftly, improving overall productivity.
  • Flexibility: Multiple connectivity options and printing methods provide flexibility for various business needs.
  • Compact and Reliable: Small size combined with robust construction makes these printers a reliable choice for rigorous daily use.

Warranty and FAQs

The LTPD245/345 series comes with a standard one-year warranty that covers parts and labor for repairs due to manufacturing defects. NEO Digital's FAQ section offers insights into setup, operation, and maintenance to help users manage their device effectively.

Delivery Services (UAE)

NEO Digital ensures prompt and secure delivery across the UAE, with each printer carefully packaged to arrive in excellent condition, ready for immediate use.

After Sales Support

Our dedicated support team provides comprehensive assistance for any setup, configuration, or operational queries, ensuring you can fully leverage the capabilities of your SII LTPD245/345 series printers

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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