NEOTECH
GoPro Hero12 Accessory Bundle, Black
GoPro Hero12 Accessory Bundle, Black
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The GoPro Hero12 Accessory Bundle is the perfect kit for adventurers, sports enthusiasts, and content creators who want to take their video and photo capabilities to the next level. This bundle includes the GoPro Hero12, renowned for its robust performance and cutting-edge features, along with a selection of essential accessories designed to enhance your filming experience in any environment.
Key Features
- GoPro Hero12 Black: Features groundbreaking image stabilization, 5.3K video resolution, and enhanced low-light performance.
- High-Capacity Battery: Includes a high-capacity battery to extend shooting times during your adventures.
- Media Mod: Offers a built-in directional mic, additional ports, and a range of mounting options to enhance audio and connectivity.
- Display Mod: Adds a front-facing screen for easy framing and vlogging.
- Light Mod: Provides powerful LED lighting to improve video quality in low-light conditions.
- Adventure Kit: Contains a variety of mounts and straps, including a head strap, quick clip, and compact case for diverse mounting options.
- 64GB MicroSD Card: Ensures you have ample storage space for high-resolution video and photos.
Product Quality and Performance
The GoPro Hero12 Black is built for durability and designed to withstand extreme conditions, from underwater depths to high-altitude peaks. The accessory bundle enhances the camera’s versatility, enabling users to capture professional-grade footage in virtually any scenario.
Specifications
- Camera Specs: 23.6MP sensor, 5.3K video at 60fps, 1080p live streaming capabilities.
- Battery Life: Extended battery module for prolonged shooting.
- Compatibility: Fully compatible with all GoPro mounts and accessories.
- Waterproof: Up to 33 feet (10 meters) without additional housing.
- Connectivity: Wi-Fi and Bluetooth for easy sharing and remote control via the GoPro app.
Purpose of Use
Ideal for:
- Extreme sports athletes and outdoor adventurers needing a reliable, high-performance camera setup.
- Vloggers and content creators looking for professional-grade video and audio capabilities.
- Travel enthusiasts wanting to document their journeys with high-quality footage.
How to Use
- Setup: Attach the Media Mod to enhance audio capture and connectivity, and mount the camera using the provided Adventure Kit accessories depending on your activity.
- Recording: Use the Display Mod for selfie-style shooting or vlogging. Attach the Light Mod in low-light conditions.
- Storage and Transfer: Save footage to the included 64GB MicroSD card. Use GoPro’s app for easy transfer to other devices and quick editing.
- Charging and Maintenance: Regularly charge the high-capacity battery, especially before prolonged use. Maintain the mods and camera by keeping them clean and dry after use.
Supported Accessories
- Additional Mounts: Customize your setup with a range of GoPro-compatible mounts for bikes, helmets, cars, and more.
- Extra Batteries: Keep extra batteries on hand for continuous shooting.
- Protective Housing: Further enhance the durability of your GoPro in extreme conditions.
Benefits & Compatibility
- Versatility: The accessory bundle significantly expands the camera’s adaptability and use in various environments.
- Enhanced Creativity: Allows for more creative angles, settings, and high-quality output.
- Convenience: Everything you need in one package, simplifying the process of capturing professional-level content.
Warranty and FAQs
Includes GoPro’s standard warranty and comprehensive online support. NEO Digital’s FAQ section provides practical advice for getting the most out of your Instax Mini LiPlay.
Delivery Services (UAE)
NEO Digital offers efficient delivery services across the UAE, ensuring that your GoPro Hero12 Accessory Bundle arrives promptly and safely.
After Sales Support
Our customer service team is available to help with any questions about setting up or using your GoPro bundle, ensuring you can maximize the potential of your new equipment.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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