NEOTECH
Phomemo PM-246S/ B246D Direct Thermal High Speed 4×6 Shipping Label Printer
Phomemo PM-246S/ B246D Direct Thermal High Speed 4×6 Shipping Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Phomemo PM-246S/B246D Direct Thermal High-Speed 4×6 Shipping Label Printer – Ultimate Efficiency in Label Printing"
Overview:
Transform your shipping department with the Phomemo PM-246S/B246D, a state-of-the-art direct thermal label printer designed to meet the demands of high-volume shipping environments. This printer offers exceptional speed and reliability, making it an essential tool for businesses looking to optimize their shipping and handling operations.
Product Description:
The Phomemo PM-246S/B246D is engineered for performance and convenience, providing rapid, high-quality 4x6 label printing without the need for ink or toner. It connects seamlessly with your existing systems via USB or Ethernet, ensuring smooth integration and continuous operation. Ideal for e-commerce retailers, fulfillment centers, and anyone needing to produce a large volume of shipping labels quickly and efficiently.
Key Features:
- Direct Thermal Technology: Eliminates the need for costly ink or toner.
- High-Speed Printing: Capable of printing up to 72 labels per minute.
- Multiple Connectivity Options: Includes USB and Ethernet for versatile connections.
- Robust Construction: Designed to withstand the rigors of heavy use.
- Energy-Efficient: Consumes less power compared to other printing technologies.
Product Quality and Performance:
The PM-246S/B246D excels in fast-paced work environments, delivering consistently clear and smudge-free labels. Its robust build ensures long-term reliability, while its advanced thermal print head technology provides superior print quality and speed.
Specifications:
- Connectivity: USB, Ethernet
- Print Speed: Up to 72 labels per minute
- Max Label Size: 4x6 inches
- Dimensions: 9"x6"x7" inches
- Weight: 3.6 lbs
Purpose of Use:
This printer is perfectly suited for logistics and shipping companies, as well as any business that requires efficient and reliable label printing to handle large volumes of packages daily.
How to Use:
Connect the printer via USB or Ethernet, install the required drivers on your computer, load the thermal label rolls, and start printing. Regular maintenance, such as cleaning the thermal print head, ensures optimal performance and longevity.
Supported OS/Application/Industries:
The PM-246S/B246D is compatible with major operating systems including Windows, macOS, and Linux, making it highly adaptable for various industrial applications, particularly in logistics, warehousing, and retail.
Benefits & Compatibility:
Speed up your shipping processes with the high output of the PM-246S/B246D. Its ability to print large volumes of labels quickly reduces downtime and increases productivity, making it an invaluable asset for growing businesses.
Warranty and FAQs:
Phomemo offers a one-year warranty on the PM-246S/B246D, along with comprehensive support and troubleshooting guidance available on the NEO Digital website.
Delivery Services (UAE):
NEO Digital ensures fast and reliable delivery of the Phomemo PM-246S/B246D throughout the UAE, helping businesses maintain momentum without interruption.
After Sales Support:
Our dedicated support team is always ready to assist with setup, troubleshooting, or any questions that arise, ensuring you get the most from your Phomemo printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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