NEOTECH
SUNWIND 3.1V 3200mah 1300mah Sodium Ion Battery 18650 Na Ion Battery 3000 Cycles
SUNWIND 3.1V 3200mah 1300mah Sodium Ion Battery 18650 Na Ion Battery 3000 Cycles
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Choose SUNWIND 18650 Sodium-Ion Batteries for reliable energy solutions. Available in 3200mAh and 1300mAh capacities with 3.1V and up to 3000 cycles for sustained performance.
Overview
The SUNWIND 18650 Sodium-Ion Batteries are designed to provide a reliable and sustainable power source in a familiar form factor. Available in two capacities, 3200mAh and 1300mAh, these batteries are ideal for a variety of applications that require long-lasting energy storage solutions with a high cycle life of up to 3000 cycles.
Product Description
SUNWIND's 18650 sodium-ion batteries offer an eco-friendly alternative to traditional lithium-ion cells, featuring advanced sodium-ion technology that delivers efficient power storage and longevity. These batteries come in two different capacities to suit a range of power needs and are particularly suited for devices and systems where frequent charging and discharging are required.
Key Features
- Capacities Available: 3200mAh and 1300mAh for different energy requirements.
- Voltage: 3.1V, optimized for high compatibility with standard 18650 battery applications.
- High Cycle Life: Up to 3000 charge-discharge cycles, ensuring long-term usability.
- Eco-Friendly Technology: Utilizes sodium-ion chemistry, a more sustainable and less environmentally impactful alternative.
- Standard Size: Fits standard 18650-type battery compartments, making it easy to upgrade or replace existing batteries.
Product Quality and Performance
The SUNWIND 18650 sodium-ion batteries are built with high-quality materials and innovative technology that ensures reliability and high performance. Each battery is tested extensively to guarantee optimal efficiency and durability, providing a robust energy solution for both consumer and industrial applications.
Specifications
- Battery Type: Sodium-Ion
- Form Factor: 18650
- Available Capacities: 1300mAh and 3200mAh
- Voltage: 3.1V
- Cycle Life: Up to 3000 cycles
- Recommended Uses: Suitable for high-drain devices, portable power packs, and other applications that require reliable rechargeable batteries.
Purpose of Use
SUNWIND 18650 sodium-ion batteries are versatile for use in various applications, including portable electronics, emergency power backups, renewable energy systems, and even in EV technology where high efficiency and longer battery life are crucial.
How to Use
- Check Device Compatibility: Ensure the battery's voltage and capacity are compatible with the device.
- Installation: Insert the battery in the correct orientation as per the device's battery compartment.
- Charging and Usage: Use a compatible charger and follow the device's charging guidelines. Avoid overcharging and deep discharging to maximize the battery life.
Supported Applications
- Portable Electronics: Flashlights, handheld gadgets, and portable power tools.
- Energy Storage: Backup power solutions and renewable energy storage systems.
- E-Mobility: Electric bicycles and other small electric vehicles.
Benefits & Compatibility
- Longevity and Reliability: Designed to withstand numerous charging cycles with minimal capacity loss.
- Environmental Impact: Offers a greener alternative with lower environmental risks compared to traditional batteries.
- High Energy Density: Provides substantial power in a compact size, making it ideal for a wide range of applications.
Warranty and FAQs
These batteries come with a limited warranty that covers defects in materials and workmanship. For more detailed information on warranty terms, usage precautions, and maintenance tips, please visit our FAQ section.
Shop Today & Receive Your Delivery
Order your SUNWIND 18650 sodium-ion batteries today to benefit from advanced energy solutions that combine performance with sustainability. Enjoy efficient delivery and customer service.
Best Price Guarantee
We offer competitive pricing on our sodium-ion batteries. Find a lower price elsewhere? We'll match it to ensure you receive the best value.
After Sales Support
Our customer service team is ready to assist with any questions or issues regarding your new SUNWIND batteries, ensuring you have the best user experience possible.
Request for Customer Reviews and Testimonials
If you've used the SUNWIND 18650 sodium-ion batteries, please share your experience. Your feedback helps us improve and assists other customers in making informed decisions.
Stock Availability
Please contact us to verify the availability of SUNWIND 18650 sodium-ion batteries. We strive to maintain sufficient stock to meet your energy needs without delay.
Get in Touch
For more information or specific inquiries about our sodium-ion batteries, please contact our support team. We are here to provide expert advice and ensure you find the right energy solution for your needs.
Disclaimer
All information provided is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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