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NEOTECH

HID FARGO DTC1500 ID Card Printer & Encoder

HID FARGO DTC1500 ID Card Printer & Encoder

Regular price Dhs. 6,799.00 AED
Regular price Dhs. 7,389.00 AED Sale price Dhs. 6,799.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HID FARGO DTC1500 ID Card Printer & Encoder – Secure, Reliable Card Printing

Overview:

Introducing the HID FARGO DTC1500 ID Card Printer & Encoder, a powerhouse that offers cutting-edge card printing technology coupled with advanced security features. This printer is designed for organizations that require robust, high-volume printing with a focus on security. Its innovative, eco-friendly printing technology not only reduces costs but also minimizes the environmental impact, making it a top choice for responsible businesses.

Product Description:

The HID FARGO DTC1500 ID Card Printer & Encoder excels in performance and reliability. It comes equipped with custom watermark capabilities and resin scramble data protection, ensuring that each card printed meets the highest security standards. Its comprehensive, eco-friendly ribbon supply and energy-efficient design make it an ideal solution for organizations committed to sustainability without compromising security.

Key Features:

  • Advanced Security: Custom watermark and resin scramble for enhanced security.
  • Eco-Friendly Design: Cost-effective, environmentally friendly print ribbons.
  • High-Volume Output: Efficiently handles large-scale printing tasks.
  • User-Friendly Interface: Simple setup and operation with intuitive controls.

Product Quality and Performance:

The HID FARGO DTC1500 is recognized for its durability and reliability. It operates under rigorous standards to ensure continuous performance during high-capacity printing tasks. The printer's superior print quality is reflected in sharp, vivid card images, making it suitable for government, education, and corporate environments.

Specifications:

  • Print Method: Direct-to-card dye-sublimation/resin thermal transfer.
  • Resolution: 300 dpi (11.8 dots/mm).
  • Card Capacity: 200 card input, 100 card output.
  • Connectivity: USB 2.0, optional Ethernet.

Purpose of Use:

Ideal for producing secure employee badges, student IDs, and access control cards, the HID FARGO DTC1500 meets various organizational needs. Its robust security features ensure that sensitive information remains protected, making it perfect for sectors requiring high security.

How to Use:

Setup is straightforward: load the card stock and ribbon, install the software, and begin printing. Regular maintenance involves simple cleaning procedures, ensuring long-lasting functionality and performance.

Supported OS/Application/Industries:

Compatible with Windows operating systems, this printer is highly versatile and can be integrated into various IT environments, suitable for industries such as corporate security, education, and healthcare.

Benefits & Compatibility:

The HID FARGO DTC1500 enhances workplace efficiency with its quick printing capabilities and robust security features. Its compatibility with various encoding options and software makes it a versatile choice for a wide range of professional settings.

Warranty and FAQs:

Comes with a comprehensive one-year warranty. For FAQs, visit the NEO Digital support page or contact our dedicated customer service team.

Delivery Services (UAE):

We offer fast and reliable delivery across all UAE regions, ensuring your HID FARGO DTC1500 reaches you quickly and in perfect condition.

After Sales Support:

Our commitment to excellence extends beyond sales, with a dedicated after-sales support team ready to assist you with any queries or issues.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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