NEOTECH
HPRT TP80K
HPRT TP80K
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Introducing the HPRT TP80K, a state-of-the-art thermal printer designed for the modern user who values sustainability, efficiency, and superior performance. This innovative printer combines eco-friendly materials, advanced technology, and user-centric design, making it perfect for business and retail environments.
Key Features
- Eco-Friendly Materials: Made with sustainable materials to minimize environmental impact.
- High-Resolution Printing: Produces clear and crisp prints with 300 DPI resolution.
- Fast Print Speed: Prints up to 300mm per second, ensuring efficient workflow.
- Versatile Connectivity: Connect effortlessly via USB, Ethernet, Bluetooth, and Wi-Fi.
- Energy Efficient: Low power consumption to reduce energy costs and support eco-friendly operations.
Product Quality and Performance
The HPRT TP80K is engineered to exceed quality benchmarks, ensuring reliable performance with every print. This printer adheres to rigorous quality standards, offering durability and long-term reliability. With positive customer testimonials and high ratings, the HPRT TP80K is a trusted choice for discerning users.
Specifications
- Dimensions: 6.1 x 8.2 x 6.3 inches
- Weight: 4.0 pounds
- Print Speed: Up to 300mm per second
- Resolution: 300 DPI
- Connectivity: USB, Ethernet, Bluetooth, Wi-Fi
- Supported OS: Windows, macOS, Linux
- Material Composition: High-grade recycled materials
Purpose of Use
The HPRT TP80K is perfect for a variety of thermal printing applications, from printing receipts to producing labels. It addresses the needs of businesses and retail environments seeking a reliable, eco-friendly thermal printing solution. Whether you need to print barcodes, receipts, or shipping labels, the HPRT TP80K is designed to meet your demands with ease.
How to Use
Setting up and using the HPRT TP80K is straightforward. Follow the included instructions to connect the printer to your network, install the necessary drivers, and start printing. Regular maintenance involves replacing paper rolls and performing occasional cleaning to ensure optimal performance. For more detailed guidance, refer to the user manual or our online support resources.
Supported OS/Application/Industries
The HPRT TP80K is compatible with a wide range of operating systems, including Windows, macOS, and Linux, making it versatile for various applications. It is particularly beneficial for industries such as retail, logistics, and manufacturing where efficient and reliable thermal printing is crucial.
Benefits & Compatibility
- Enhanced User Experience: Intuitive controls and seamless connectivity.
- Versatility: Compatible with multiple OS and applications.
- Energy Efficiency: Reduces operational costs and environmental impact.
- Cost Savings: Eco-friendly features and low power consumption contribute to long-term savings.
Warranty and FAQs
The HPRT TP80K comes with a comprehensive one-year warranty. For common queries, please refer to our FAQ section on the Neotech product services page. If you encounter any issues, our sales representatives are available for support, and the RMA process can be initiated if necessary.
Delivery Services (UAE)
We offer reliable and secure delivery services throughout the UAE, covering major cities and emirates. Our commitment to timely and safe delivery ensures that your HPRT TP80K printer arrives promptly and in perfect condition.
After Sales Support
Our dedicated after-sales support team is here to ensure your complete satisfaction with the HPRT TP80K. We provide exceptional customer service to address any concerns and help you get the most out of your thermal printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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