NEOTECH
DJI Osmo Mobile 6 - Platinum Gray
DJI Osmo Mobile 6 - Platinum Gray
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The DJI Osmo Mobile 6 in Platinum Gray is designed to deliver professional-quality stabilization for your smartphone videos. With its advanced features, intuitive controls, and sleek design, this gimbal ensures you capture smooth and cinematic footage effortlessly, making it ideal for vloggers, filmmakers, and content creators.
Design and Functionality:
The DJI Osmo Mobile 6 features a sleek and lightweight design, making it easy to carry and use. Its advanced stabilization technology ensures smooth footage, even during dynamic movements. The gimbal's user-friendly controls and smart features provide a seamless shooting experience, while the foldable design makes it convenient to store and transport.
Key Features:
- 3-Axis Stabilization: Ensures smooth and steady footage by compensating for unwanted movements.
- Portable and Foldable Design: Compact and lightweight for easy portability and storage.
- ActiveTrack 5.0: Automatically tracks your subject, keeping it in the frame with precise tracking.
- Quick Launch: Automatically powers on and connects to your smartphone when unfolded.
- Built-In Extension Rod: Allows for versatile shooting angles and dynamic perspectives.
- Intuitive Controls: Easy-to-use buttons and joystick for seamless operation.
- Gesture Control: Enables hands-free shooting with simple gestures.
- Panorama and Timelapse Modes: Captures stunning panoramic shots and dynamic timelapse videos.
- DJI Mimo App Integration: Provides access to advanced shooting modes, templates, and editing tools.
- Ergonomic Grip: Comfortable grip design for extended shooting sessions.
Product Quality and Performance:
The DJI Osmo Mobile 6 is built to deliver reliable performance and high-quality stabilization. Its advanced gimbal technology ensures smooth and cinematic footage, while the intuitive controls make it easy to operate. User testimonials highlight its impressive stabilization, ease of use, and compact design, making it a popular choice for content creators.
Specifications:
- Stabilization: 3-Axis
- Battery Life: Up to 6.4 hours
- Charging Time: Approximately 1.5 hours
- Weight: 309 g
- Dimensions (Folded): 189 x 84 x 44 mm
- Dimensions (Unfolded): 276 x 119.6 x 103.6 mm
- Color: Platinum Gray
- Compatible Phones: Width: 67-84 mm, Thickness: 6.9-10 mm
Purpose of Use:
The DJI Osmo Mobile 6 is perfect for a wide range of applications, including vlogging, filmmaking, travel videos, and social media content. Its advanced stabilization and smart features make it suitable for capturing professional-quality videos with your smartphone.
How to Use:
To start using the DJI Osmo Mobile 6, unfold the gimbal and attach your smartphone securely. Power on the gimbal and connect it to your phone via Bluetooth using the DJI Mimo app. Use the joystick and buttons to control the gimbal's movements and access various shooting modes through the app. Customize settings such as ActiveTrack, gesture control, and panorama mode to enhance your footage. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The DJI Osmo Mobile 6 is compatible with various smartphone operating systems, including iOS and Android. It is highly relevant in industries like videography, content creation, travel, and social media, enhancing creativity and productivity through high-quality stabilization and smart features.
Benefits & Compatibility:
- Professional Stabilization: 3-axis gimbal technology ensures smooth and cinematic footage.
- Portable Design: Compact and foldable for easy portability and storage.
- Smart Features: Advanced shooting modes and intuitive controls for enhanced creativity.
Warranty and FAQs:
The DJI Osmo Mobile 6 comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your DJI Osmo Mobile 6 in Platinum Gray reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your DJI Osmo Mobile 6. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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