NEOTECH
Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System
Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction:
Introducing the Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System, the ultimate solution for superior home and office networking. This advanced mesh system provides ultra-fast WiFi 6 speeds, extensive coverage, and reliable performance, ensuring a seamless and secure internet experience for all your devices.
Key Features:
- WiFi 6 Technology: Experience the latest in WiFi technology with WiFi 6, offering faster speeds, lower latency, and increased capacity.
- Ultra-Fast AX4200 Speeds: Enjoy blazing-fast speeds up to 4.2 Gbps, ideal for streaming, gaming, video conferencing, and more.
- Whole-Home Coverage: The mesh system covers up to 6,000 square feet (with 3 nodes), providing seamless WiFi throughout your home or office.
- Tri-Band Technology: Utilizes three separate bands to ensure a stronger and more reliable connection for all your devices.
- Advanced Security: Features WPA3 encryption, automatic firmware updates, and advanced parental controls to keep your network secure.
- Easy Setup and Management: Simple setup process and intuitive Linksys app for easy network management and monitoring.
- Multiple Device Support: Supports up to 40+ devices simultaneously, ensuring all your smart devices stay connected.
- Backward Compatibility: Compatible with all previous WiFi standards and devices.
Product Quality and Performance:
The Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System is built with high-quality materials and cutting-edge technology to ensure exceptional performance and durability. User testimonials highlight its ease of use, fast speeds, and reliable coverage.
Specifications:
- WiFi Technology: WiFi 6 (802.11ax)
- Bands: Tri-band (2.4GHz, 5GHz)
- Speed: Up to 4.2 Gbps
- Coverage: Up to 6,000 square feet (3 nodes)
- Ports: 1x Gigabit WAN port, 3x Gigabit LAN ports per node
- Processor: 1.4 GHz quad-core processor
- Memory: 512MB RAM, 512MB Flash
- Dimensions: 244 x 92 x 92 mm per node
- Weight: 710 grams per node
- Security: WPA3 encryption, automatic firmware updates, parental controls
- Compatibility: Works with all ISPs and WiFi-enabled devices
- App: Linksys app for easy setup and management
Purpose of Use:
The Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System is designed to provide ultra-fast, reliable WiFi coverage for homes and offices. It's perfect for streaming 4K videos, online gaming, video conferencing, and connecting multiple smart devices.
How to Use:
To set up your Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System, follow these steps:
- Download the Linksys app on your smartphone.
- Connect the primary node to your modem using the included Ethernet cable.
- Power on the node and follow the in-app instructions to complete the setup.
- Place additional nodes throughout your home or office to ensure optimal coverage.
- Use the Linksys app to manage and monitor your network.
Supported OS/Application/Industries:
The Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System is compatible with iOS and Android devices through the Linksys app. It's suitable for various industries and applications, including home networking, small businesses, education, and more.
Benefits & Compatibility:
- Enhanced Connectivity: Enjoy faster speeds and reliable connections throughout your home or office.
- User-Friendly: Easy setup and intuitive app controls make it accessible for all users.
- Secure and Flexible: Protect your data with advanced security features and connect multiple devices seamlessly.
Warranty and FAQs:
The Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System comes with a one-year limited warranty. For common questions, visit our FAQ section on the Linksys website. For any issues, contact our customer support for assistance.
Delivery Services (UAE):
We offer reliable and prompt delivery services across the UAE, including all major cities and emirates. Our goal is to provide a swift and secure delivery experience for every customer.
After Sales Support:
Customer satisfaction is our top priority. We offer exceptional after-sales support to ensure you get the most out of your Linksys Velop Whole Home Intelligent Mesh WiFi 6 (AX4200) System.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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