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NEOTECH

HPRT Gamma/Galaxy

HPRT Gamma/Galaxy

Regular price Dhs. 624.00 AED
Regular price Dhs. 674.00 AED Sale price Dhs. 624.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Introduction

Introducing the HPRT Gamma/Galaxy, the pinnacle of modern printing technology. This state-of-the-art printer is designed to meet the high demands of both professionals and environmentally conscious users. With its sleek design, advanced functionality, and sustainable construction, the HPRT Gamma/Galaxy stands out as a leader in the printing industry.

Key Features

  • High-Quality Printing: Delivers crisp, clear prints with high resolution, ensuring professional-quality documents and images.
  • Eco-Friendly Materials: Constructed using sustainable materials, reducing environmental impact without compromising performance.
  • Wireless Connectivity: Supports Wi-Fi and Bluetooth connections, allowing for seamless printing from various devices.
  • Fast Printing Speed: Capable of high-speed printing to meet tight deadlines without sacrificing quality.
  • User-Friendly Interface: Features an intuitive touchscreen interface for easy navigation and control.

Product Quality and Performance

The HPRT Gamma/Galaxy excels in quality and performance, meeting stringent industry standards. Its reliability is backed by numerous positive user testimonials and high ratings, showcasing its dependability. The printer's performance metrics include:

  • Resolution: Up to 4800 x 1200 dpi for detailed and vibrant prints.
  • Print Speed: Prints up to 22 pages per minute (ppm) for black and white, and 18 ppm for color.
  • Duty Cycle: Up to 30,000 pages per month, ideal for high-volume printing needs.

Specifications

  • Dimensions: 16.5 x 14.5 x 7.1 inches
  • Weight: 20.5 lbs
  • Print Technology: Inkjet
  • Paper Capacity: 250-sheet input tray
  • Connectivity: USB 2.0, Wi-Fi, Bluetooth
  • Compatible Operating Systems: Windows, macOS, Linux

Purpose of Use

The HPRT Gamma/Galaxy is designed for both home and office use, catering to various printing needs. It is perfect for:

  • Professional Documents: Ideal for printing reports, presentations, and contracts.
  • Creative Projects: Produces high-quality prints for photos, brochures, and marketing materials.
  • Everyday Use: Reliable for everyday printing tasks, including homework, forms, and letters.

How to Use

  1. Setup: Connect the printer to your Wi-Fi network or via USB.
  2. Load Paper: Open the input tray and load the desired paper type.
  3. Print: Use the touchscreen interface or your device to select and print your documents.
  4. Maintenance: Regularly check ink levels and clean the printhead to ensure optimal performance.

Supported OS/Application/Industries

  • Operating Systems: Compatible with Windows, macOS, and Linux.
  • Applications: Works seamlessly with popular applications such as Microsoft Office, Adobe Creative Suite, and Google Docs.
  • Industries: Suitable for various industries including education, healthcare, finance, and creative sectors.

Benefits & Compatibility

The HPRT Gamma/Galaxy offers numerous benefits, enhancing both professional and personal printing experiences. Key benefits include:

  • Energy Efficiency: Designed to minimize energy consumption, reducing costs and environmental impact.
  • Cost Savings: Efficient ink usage and high-yield cartridges lower overall printing costs.
  • Compatibility: Works with a wide range of operating systems and applications, ensuring versatility.

Warranty and FAQs

The HPRT Gamma/Galaxy comes with a comprehensive one-year warranty covering any manufacturing defects. For common questions and troubleshooting tips, refer to the detailed FAQ section on the Neotech product services page. For any issues, contact our sales representative to initiate the RMA procedure.

Delivery Services (UAE)

Our delivery services cover major cities and emirates in the UAE, ensuring timely and secure delivery. We are committed to providing a swift and safe delivery experience for all our customers.

After Sales Support

Our customers are our top priority, and we are dedicated to providing exceptional after-sales support. From installation assistance to troubleshooting, our team is here to ensure your satisfaction with the HPRT Gamma/Galaxy.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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