NEOTECH
Canon EOS 2000D DSLR Camera with 18-55mm Lens and 50mm F18
Canon EOS 2000D DSLR Camera with 18-55mm Lens and 50mm F18
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Canon EOS 2000D DSLR Camera bundled with an 18-55mm lens and a 50mm f/1.8 lens is perfect for budding photographers looking to take their photography to the next level. This combination offers versatility and quality, allowing users to explore a range of photographic styles from portraits to landscapes. With user-friendly features and robust construction, the EOS 2000D is designed to help you capture beautiful images and develop your photography skills.
Key Features
- 24.1 Megapixel APS-C Sensor: Delivers stunning image quality and a versatile shooting range.
- EF-S 18-55mm f/3.5-5.6 IS II Lens: A standard zoom lens suitable for a wide range of subjects, from landscapes to portraits.
- EF 50mm f/1.8 STM Lens: Great for low-light photography and creating beautiful background blur with its wide aperture.
- Full HD Video Recording: Records 1080p resolution video, providing beautiful cinematic footage.
- Built-in Wi-Fi and NFC: Allows for easy sharing and transferring of images and videos.
- Scene Intelligent Auto Mode: Automatically adjusts the camera settings to suit the shooting environment and subject.
- Creative Filters: Includes a variety of filters to add artistic flair to your photos.
Product Quality and Performance
The Canon EOS 2000D is built to offer a reliable, high-quality photographic experience. Its lightweight design makes it easy to carry on all-day shoots, while its durable build ensures it withstands the rigors of travel and outdoor use. The combination of two versatile lenses allows users to experiment with a wide range of photography styles and techniques.
Specifications
- Dimensions: Compact and lightweight design for easy handling and portability.
- Image Processor: DIGIC 4+ image processor for fast processing speed and improved image quality.
- ISO Range: 100-6400 (expandable to 12800) to capture images in various lighting conditions.
- Display: Features a 3-inch LCD monitor with live view shooting.
- Connectivity: Includes Wi-Fi and NFC connectivity for seamless integration with devices and social media platforms.
Purpose of Use
Ideal for:
- Amateur photographers looking to step up from smartphone photography.
- Photography students needing a reliable tool for learning and practicing their craft.
- Travel enthusiasts and bloggers who require a versatile camera for different shooting conditions and subjects.
How to Use
- Initial Setup: Attach the lens by aligning the dots on the camera and lens, then twisting until it clicks.
- Shooting: Use the viewfinder or the LCD display to compose your shot. Adjust the mode dial to select the right setting for your subject.
- Image Review and Transfer: Review your photos on the LCD display and use Wi-Fi to transfer images to your device or upload directly to social media.
- Lens Swap: Change lenses depending on the shot you need—use the 18-55mm for general use and the 50mm when you want a sharper focus with a blurred background.
Supported Accessories
- Camera Bags: Protect and transport your camera and lenses.
- Tripods: Stabilize the camera for sharp, high-quality images, especially in low-light conditions.
- Additional Lenses: Expand your photographic capabilities with additional Canon EF and EF-S lenses.
- External Flashes: Improve lighting in your photos with an external flash unit.
Benefits & Compatibility
- High-Quality Images: The 24.1 MP sensor and versatile lenses ensure high-quality photos in various settings.
- Ease of Use: Designed with beginners in mind, with automated modes and an intuitive interface.
- Expandability: Compatible with a wide range of Canon lenses and accessories for further photographic exploration.
Warranty and FAQs
Comes with a manufacturer’s warranty covering defects. NEO Digital’s FAQ section provides troubleshooting tips and additional product support.
Delivery Services (UAE)
NEO Digital offers reliable delivery across the UAE, ensuring that your camera arrives safely and ready to start shooting.
After Sales Support
Our customer service team is available to assist with any setup questions or operational issues, ensuring you get the most out of your Canon EOS 2000D.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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