NEOTECH
Canon EOS R50 Mirrorless Camera, Black with RF-S 18-45mm
Canon EOS R50 Mirrorless Camera, Black with RF-S 18-45mm
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Canon EOS R50 Mirrorless Camera, outfitted with the RF-S 18-45mm lens, is an excellent entry-point into the world of mirrorless cameras for both budding photographers and experienced enthusiasts. This lightweight and compact system delivers powerful imaging capabilities and seamless operation, making it ideal for capturing everything from everyday moments to professional-grade projects.
Key Features
- 24.2 Megapixel CMOS (APS-C) Sensor: Ensures vibrant, detailed images with a broad dynamic range.
- RF-S 18-45mm Lens: A versatile, compact zoom lens that's perfect for landscapes, portraits, and everyday scenarios.
- 4K Video Recording: Captures high-resolution video content with support for vertical video, ideal for social media sharing.
- DIGIC X Image Processor: Offers fast processing speed, enhanced auto-focus performance, and improved image clarity.
- Vari-angle Touchscreen LCD: Facilitates easy viewing and intuitive control, especially useful for vlogging and selfies.
- Dual Pixel CMOS AF II: Provides fast and accurate autofocus with eye detection AF, ensuring sharp images and videos even in dynamic settings.
- Webcam Capability: Easily converts into a high-quality webcam with enhanced video features, perfect for live streaming and online meetings.
- Built-in Wi-Fi and Bluetooth: Enables seamless connectivity for transferring images and remote camera control from smart devices.
Product Quality and Performance
Canon's EOS R50 is crafted to meet the demands of modern photography, balancing high-quality imaging technology with user-friendly features. The inclusion of the RF-S 18-45mm lens complements the camera's compact design, making it a powerful tool for both photography and videography. It’s built to perform exceptionally in various lighting conditions, ensuring reliable operation whether you’re shooting indoors or out.
Specifications
- Sensor Resolution: 24.2 megapixels for stunning image quality.
- Video Resolution: Up to 4K UHD at 30p, supporting 4K time-lapse.
- ISO Range: Broad ISO range to capture images in low-light without the noise.
- Shooting Speed: Continuous shooting at speeds up to 12 fps (mechanical shutter) and 15 fps (electronic).
- Battery Life: Enhanced battery performance for extended shooting sessions.
- Weight and Dimensions: Lightweight and highly portable without compromising on durability.
Purpose of Use
Ideal for:
- Aspiring photographers looking for an easy-to-use camera that delivers professional results.
- Content creators and vloggers needing a versatile camera that performs well, both as a traditional camera and a video recorder.
- Travel enthusiasts seeking a compact, robust camera for on-the-go photography.
How to Use
- Setting Up: Charge the battery, mount the RF-S 18-45mm lens, and insert a memory card.
- Basic Operations: Navigate using the touchscreen interface or electronic viewfinder to adjust settings, focus, and shoot.
- Advanced Features: Explore modes like HDR and panorama to enhance your photographic creativity.
- Connectivity: Use Wi-Fi or Bluetooth for instant photo sharing and remote control capabilities.
Supported Accessories
- Additional RF Lenses: Expand your photographic range with additional Canon RF lenses.
- External Flash: Improve lighting in your photographs with compatible Canon Speedlite flashes.
- Camera Bags: Protect and transport your EOS R50 with Canon’s range of stylish and durable camera bags.
- Tripods: Achieve stability in your shots with a variety of compatible tripods.
Benefits & Compatibility
- Enhanced Creativity: Multiple shooting modes and creative filters to explore different photographic styles.
- Ease of Use: Intuitive user interface and responsive touchscreen make it accessible to photographers of all skill levels.
- Expandability: Compatible with a wide range of RF and EF lenses (with an adapter) to grow with your photography skills.
Warranty and FAQs
Includes a comprehensive manufacturer’s warranty covering defects. NEO Digital’s FAQ section provides helpful tips on getting the most out of your EOS R50.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, with top-notch customer service to assist you throughout the process.
After Sales Support
Our customer service team is available to help with any questions about setting up or using your Canon EOS R50, ensuring a smooth and enjoyable photography experience.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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