NEOTECH
3 Inch 80mm Kiosk Thermal Printer BK-C310 with Auto-cutter and Presenter Kiosk Printer
3 Inch 80mm Kiosk Thermal Printer BK-C310 with Auto-cutter and Presenter Kiosk Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the BK-C310 3-Inch 80mm Kiosk Thermal Printer with Auto-Cutter and Presenter. Ideal for high-performance printing in self-service kiosks and ticketing machines.
Overview:
The BK-C310 is a robust 3-inch (80mm) kiosk thermal printer designed for high-traffic environments. Equipped with an auto-cutter and presenter, this printer is perfect for applications where reliable, efficient, and high-quality thermal printing is essential. Its compact design makes it ideal for integration into various kiosk systems, including ticketing, retail, and self-service terminals.
Product Description:
The BK-C310 Kiosk Thermal Printer is engineered for durability and consistent performance in demanding environments. With its 80mm print width, auto-cutter, and presenter, this printer ensures that every receipt or ticket is printed and delivered with precision. The integrated presenter enhances the user experience by smoothly presenting the printed material, preventing jams and ensuring easy retrieval by users. This makes the BK-C310 a preferred choice for businesses looking to enhance their kiosk solutions with reliable thermal printing.
Key Features:
- 3-Inch (80mm) Print Width: Delivers sharp and clear thermal prints, suitable for various kiosk applications.
- Auto-Cutter: Integrated auto-cutter for clean and efficient cutting of receipts and tickets, improving operational efficiency.
- Presenter: Ensures smooth presentation of printed materials, preventing jams and enhancing user experience.
- High-Speed Thermal Printing: Provides fast and reliable printing, essential for busy environments.
- Compact and Embedded Design: Ideal for easy integration into kiosks, ATMs, and self-service terminals.
- Versatile Application: Suitable for use in transportation, retail, hospitality, and other industries requiring high-quality kiosk printing.
Product Quality and Performance:
The BK-C310 is recognized for its durability and high-quality output. This thermal printer ensures that every print is crisp and legible, making it a reliable component in kiosks that require consistent performance. The auto-cutter and presenter features are designed to minimize maintenance and downtime, ensuring that the printer operates smoothly even in high-traffic environments.
Specifications:
- Print Width: 3 inches (80mm)
- Printing Technology: Thermal printing
- Auto-Cutter: Yes, integrated for efficient cutting
- Presenter: Yes, integrated for smooth presentation of printed materials
- Durability: Engineered for continuous use in demanding environments
- Compatibility: Compatible with various kiosk and self-service systems requiring an 80mm thermal printer
Purpose of Use:
The BK-C310 is perfect for businesses and organizations that require efficient and reliable thermal printing in their kiosks and self-service terminals. It is particularly well-suited for use in ticketing, retail, hospitality, and other sectors where quick and accurate printing is essential.
How to Use:
To use the BK-C310 Thermal Kiosk Printer, integrate it into your kiosk or self-service system according to the manufacturer’s installation instructions. Once installed, the printer will produce clear and precise thermal prints with each transaction, and the auto-cutter and presenter will ensure smooth and efficient delivery of the printed material.
Supported OS/Application/Industries:
- Applications: Receipt printing, ticket printing, self-service terminal printing, and more.
- Industries: Retail, hospitality, transportation, banking, and other sectors requiring reliable kiosk printing solutions.
Benefits & Compatibility:
- Compatibility: Easily integrates with various kiosk systems, ensuring seamless operation and reliable performance.
- Benefits: Enhances operational efficiency with fast printing, auto-cutting, and presenting capabilities. Reduces maintenance with durable design and ensures clear documentation with high-quality thermal output.
Warranty and FAQs:
- Warranty: Typically includes a manufacturer warranty for peace of mind.
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FAQs:
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Is the BK-C310 easy to install in kiosk systems?
Yes, the printer is designed for quick and easy installation into compatible kiosk systems. -
What types of documents can it print?
The BK-C310 is suitable for printing receipts, tickets, labels, and other essential documents on 80mm media.
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Is the BK-C310 easy to install in kiosk systems?
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect the printer during shipping.
- Weight: Lightweight and compact for easy installation.
- Dimensions: Compact design suitable for integration in various kiosk systems.
Shop Today & Receive Your Delivery:
Order the BK-C310 80mm Kiosk Thermal Printer with Auto-Cutter and Presenter today and enjoy fast, reliable delivery. Enhance your kiosk operations with this high-performance printing solution.
Best Price Guarantee:
We offer the BK-C310 at competitive prices, ensuring you receive the best value for your investment in reliable kiosk printing technology.
After-Sales Support:
Our customer support team is available to assist with any questions or issues post-purchase, ensuring you get the most out of your thermal printer.
Request for Customer Reviews and Testimonials:
We value your feedback. Share your experience with the BK-C310 Thermal Kiosk Printer to help others make informed purchasing decisions.
Stock Availability:
Limited stock available. Place your order now to secure your BK-C310 printer and maintain your kiosk printing efficiency.
Get in Touch:
For further assistance or inquiries, please contact our customer service team. We’re here to help with all your kiosk printing needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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