NEOTECH
Canon PlotWave 5000 series
Canon PlotWave 5000 series
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience fast and reliable large-format printing with the Canon PlotWave 5000 Series. Ideal for technical drawings, CAD, and GIS applications.
Overview:
The Canon PlotWave 5000 Series is engineered to deliver high-performance large-format printing, tailored for technical professionals in fields such as architecture, engineering, and construction. Known for its speed and precision, the PlotWave 5000 is designed to handle complex CAD drawings, GIS maps, and detailed technical documents. Equipped with Océ Radiant Fusing technology, the PlotWave 5000 ensures instant printing, energy efficiency, and sharp, high-quality prints in demanding office environments.
Product Description:
The Canon PlotWave 5000 Series offers exceptional large-format printing with impressive speed and reliability. With Océ Radiant Fusing technology, the printer provides immediate printing without the need for warm-up time, delivering high-resolution prints with precise detail and clarity. The PlotWave 5000 supports cloud connectivity, allowing seamless access to digital files for secure printing and storage. With its compact design and intuitive interface, this printer is the perfect solution for high-volume technical printing, ensuring maximum productivity with minimal energy consumption.
Key Features:
- High-speed large-format printing: Ideal for CAD, GIS maps, and technical documents
- Océ Radiant Fusing technology: Instant printing with no warm-up time
- Up to 10 D-sized prints per minute: Fast and efficient printing performance
- High-resolution output: Sharp, detailed prints with crisp lines
- Cloud-ready: Secure document storage and printing from the cloud
- Energy-efficient design: Lower power consumption for reduced operational costs
- User-friendly interface: Intuitive 10.4-inch touchscreen for easy operation
Product Quality and Performance:
The Canon PlotWave 5000 Series delivers outstanding print quality with 600 x 1200 dpi resolution, making it ideal for producing high-precision technical documents, blueprints, and GIS maps. With its instant-on capability, thanks to Océ Radiant Fusing technology, the PlotWave 5000 ensures quick job turnaround for high-demand environments, producing up to 10 D-sized prints per minute. This series is built for reliable, continuous performance with advanced media handling and the ability to print on various substrates.
Specifications:
- Print Speed: Up to 10 D-sized prints per minute
- Max Print Resolution: 600 x 1200 dpi
- Media Handling: Up to 4 rolls, automatic switching
- Paper Capacity: Up to 200 meters per roll
- Connectivity: Wi-Fi, USB, Ethernet, Cloud
- Display: 10.4-inch touchscreen
- Dimensions: 62 inches x 39 inches x 63 inches
- Weight: 350 kg
Purpose of Use:
The Canon PlotWave 5000 Series is perfect for architects, engineers, construction professionals, and GIS specialists who need high-speed, high-quality large-format printing for technical drawings, CAD designs, GIS maps, and detailed blueprints. It’s designed to handle complex, large-scale projects efficiently.
How to Use:
Operating the Canon PlotWave 5000 Series is simple with its 10.4-inch touchscreen interface. Load media into the multi-roll system, select your desired print settings, and start printing. The Océ Radiant Fusing technology ensures immediate printing without warm-up, while the cloud connectivity provides secure access to digital files for quick, on-demand printing.
Supported OS/Application/Industries:
Compatible with Windows, MacOS, and Linux, the Canon PlotWave 5000 Series integrates seamlessly into industries such as architecture, engineering, construction, and GIS mapping. It supports high-volume, high-precision document printing with efficient workflows for complex technical applications.
Benefits & Compatibility:
The Canon PlotWave 5000 Series offers fast, reliable large-format printing with instant-on performance and energy-efficient operation. Its advanced media handling and cloud connectivity make it a versatile solution for professionals who need to handle large print volumes and intricate document requirements. The user-friendly design and intuitive interface ensure smooth integration into any office environment.
Warranty and FAQs:
The Canon PlotWave 5000 Series comes with a one-year warranty covering parts and labor. The FAQ section addresses common queries about media compatibility, print settings, and maintenance, ensuring smooth and trouble-free operation.
Packaging/Weight/Dimension:
The Canon PlotWave 5000 Series is securely packaged, with dimensions of 62 inches x 39 inches x 63 inches and a weight of 350 kg. The package includes setup guides, power cables, and all necessary components for easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Canon PlotWave 5000 Series today and enjoy fast, reliable delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Boost your large-format printing capabilities with this high-performance solution.
Best Price Guarantee:
We offer the Canon PlotWave 5000 Series at the best prices in the UAE. If you find a better deal, we’ll match it! Shop now to elevate your technical document printing with industry-leading technology.
After-Sales Support:
Our dedicated after-sales support team is available to assist with installation, troubleshooting, and maintenance for your Canon PlotWave 5000 Series. We’re committed to ensuring your printer runs smoothly and efficiently.
Request for Customer Reviews and Testimonials:
Have you used the Canon PlotWave 5000 Series? Share your experience with us! Your feedback helps other professionals make informed purchasing decisions and allows us to improve our services.
Stock Availability:
The Canon PlotWave 5000 Series is available for immediate shipping. Contact us today to verify stock availability and delivery options for your next project.
Get in Touch:
For questions about the Canon PlotWave 5000 Series, including product details, pricing, and availability, reach out to our expert team. We’re ready to assist you in finding the perfect large-format printing solution for your business.
Disclaimer:
All product details are subject to change without notice. Images are for illustrative purposes only and may not represent the exact product. Please verify all specifications with a Canon sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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