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NEOTECH

Epson TMT70-USB interface Receipt Printer

Epson TMT70-USB interface Receipt Printer

Regular price Dhs. 980.00 AED
Regular price Dhs. 1,049.00 AED Sale price Dhs. 980.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Epson TM-T70 is a unique front-access receipt printer designed for placement under counters and in tight spaces where top-loading printers won’t fit. With its USB interface, the TM-T70 offers straightforward integration with existing systems, making it a perfect choice for businesses that need a compact, reliable, and easy-to-use printing solution.

Key Features

  • Front-Facing Operation: Unique design allows for all operations, including paper loading and receipt dispensing, from the front. Ideal for under-counter installations.
  • Compact Size: Its small footprint makes the TM-T70 suitable for environments where space is at a premium.
  • USB Connectivity: Ensures easy integration with any modern POS system through a standard USB connection.
  • High-Speed Printing: Capable of printing at speeds up to 170mm per second, enhancing checkout efficiency.

Product Quality and Performance

  • Reliable Performance: Built to handle high-volume environments with a mean time between failures (MTBF) of 360,000 hours.
  • Quiet Operation: Operates quietly, making it ideal for hospitality settings where noise minimization is crucial.
  • Energy Efficient: ENERGY STAR qualified, reducing power consumption and helping to lower operational costs.

Specifications

  • Printing Method: Thermal line printing
  • Print Speed: Up to 170 mm/sec
  • Resolution: 180 dpi, providing clear and legible prints
  • Interface: USB for simple and reliable connectivity
  • Paper Width: Supports receipt paper widths up to 80mm

Purpose of Use

Perfect for retail, hospitality, and restaurant settings where counter space is limited and quiet, efficient operation is required.

How to Use

  • Setup: Connect the printer to a POS terminal via USB, install necessary drivers, and load paper from the front.
  • Operation: Configure the printer settings through your POS software to start printing receipts. Utilize its front-access features to manage paper and maintenance without needing to move the printer.

Supported OS/Application/Industries

  • System Compatibility: Compatible with most operating systems that support USB interface, including Windows, macOS, and Linux.
  • Industry Suitability: Designed for sectors like retail, hospitality, and food service, where counter space is valuable and customer interaction needs to be swift and smooth.

Benefits & Compatibility

  • Space Saving: Its under-counter design and front-access functionality free up valuable counter space.
  • User-Friendly: Easy paper loading and operation make it accessible for all staff members.

Warranty and FAQs

  • Warranty: Comes with a standard manufacturer’s warranty, which ensures coverage for defects and repairs.
  • FAQs: NEO Digital’s website features a comprehensive FAQ section that provides helpful information on setup, troubleshooting, and maintenance.

Delivery Services (UAE)

  • Fast and Secure Delivery: NEO Digital ensures timely and secure delivery throughout the UAE, enabling businesses to quickly upgrade their receipt printing capabilities.

After Sales Support

  • Extensive Support: Offers robust after-sales service, including technical support and maintenance advice, to ensure the printer continues to perform optimally.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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