NEO Digital
Mobilebase DS70
Mobilebase DS70
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Mobilebase DS70, the pinnacle of rugged handheld devices designed for superior performance in the toughest environments.
Overview:
The Mobilebase DS70 is the most advanced model in the rugged handheld series, tailored for extreme field use where traditional devices fail. It's particularly suited for military, emergency services, and heavy industrial applications requiring a device that can withstand extreme conditions and rough handling.
Product Description:
The DS70 features the highest specifications in its class, with military-grade durability, advanced processing capabilities, and comprehensive security features. It supports a wide range of functionalities including high-resolution imaging, precise GPS tracking, and robust data communication options, ensuring seamless operation in remote and challenging environments.
Key Features:
- Military-Grade Durability: Meets MIL-STD-810H and IP69K standards, ensuring it can withstand severe impacts, temperature extremes, and high-pressure water jets.
- Advanced Processing Power: Equipped with the latest high-performance processors to handle complex applications effortlessly.
- Enhanced Security Features: Includes biometric authentication and secure data encryption to protect sensitive information.
- Multi-Functional Data Capture: Integrates barcode scanning, RFID, and high-resolution cameras for versatile data collection.
- Superior Connectivity: Offers 5G, Wi-Fi 6E, and satellite communications to maintain high-speed data transfer in any location.
Product Quality and Performance:
The Mobilebase DS70 is designed to perform reliably in the most demanding scenarios, providing users with the confidence to carry out their tasks without concern for equipment failure. Its rugged build and cutting-edge technology ensure that it not only survives but thrives in harsh conditions.
Specifications:
- Operating System: Choice of Android or Windows
- Processor: Latest-generation multi-core CPU
- Memory: Up to 32GB RAM
- Storage: Scalable up to 1TB
- Display: Sunlight-readable, scratch-resistant touchscreen
- Battery: Ultra-high-capacity, extended-life battery
- Connectivity: 5G, Wi-Fi 6E, satellite communications
- Protection Ratings: MIL-STD-810H, IP69K
Purpose of Use:
- Military and Defense: Ideal for tactical operations and reconnaissance missions.
- Emergency Services: Enhances response capabilities and incident management.
- Industrial and Mining: Supports asset management and operational logistics in extreme conditions.
How to Use:
- Initial Setup: Configure the device by installing necessary software and securing communications channels.
- Daily Operations: Employ the device for data collection, communication, and navigation tasks.
- Regular Maintenance: Perform periodic checks and updates to maintain device integrity and functionality.
- Emergency Procedures: Utilize built-in emergency features for rapid response and data security in critical situations.
Supported Applications/Industries:
- Environmental Research: Tracks geological and meteorological data in remote areas.
- Construction: Manages site data and machinery in real-time, facilitating project oversight.
- Public Safety: Coordinates complex operations during public events or crises.
Benefits & Compatibility:
- Reliability in Extreme Conditions: Operates under any environmental stresses without compromise.
- Enhanced Operational Efficiency: Speeds up data processing and communications, reducing downtime.
- Secure and Compliant: Meets global standards for security and data protection, ensuring compliance across industries.
Warranty and FAQs:
Comes with a comprehensive warranty that covers all aspects of functionality and durability. FAQs provide guidance on maximizing device usage and troubleshooting common issues.
Packaging/Weight/Dimension:
- Packaging: Engineered to protect the device during transit.
- Weight: Optimized for balance between durability and ease of handling.
- Dimensions: Designed to be easily portable while providing a robust user interface.
Shop Today & Receive Your Delivery:
Order the Mobilebase DS70 today to empower your field operations with unmatched rugged capabilities. Expect fast delivery and exceptional customer support.
Best Price Guarantee:
We offer competitive pricing and a price-match guarantee, ensuring you receive the best deal available.
After Sales Support:
Our expert team is available to assist with any operational queries or technical support, helping you get the most out of your rugged device.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the DS70 to help us continue to improve our products and customer service.
Stock Availability:
Contact our customer service for the latest information on availability and bulk purchasing options.
Get in Touch:
For more information or assistance with the Mobilebase DS70 Rugged Handheld Device, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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