NEO Digital
POSIFLEX LM-5116
POSIFLEX LM-5116
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your point of sale with the POSIFLEX LM-5116, featuring a 16-inch touchscreen for enhanced clarity and ease of use in busy retail and hospitality environments. Discover its powerful capabilities at NEOTECH!
Overview:
The POSIFLEX LM-5116 is a versatile and robust touch monitor designed to meet the demands of modern retail and hospitality environments. This 16-inch monitor offers superior display quality and responsive touch functionality, making it an ideal solution for businesses seeking to enhance their POS systems.
Product Description:
Equipped with a 16-inch touchscreen, the POSIFLEX LM-5116 delivers excellent visibility and precise touch responsiveness, facilitating smoother and faster transactions. Its durable construction ensures it can withstand the daily rigors of high-traffic settings, while its sleek design complements any business décor.
Key Features:
- 16-Inch Touchscreen Display: Provides a large, clear interface for improved user interaction and customer viewing.
- Durable Build: Engineered for longevity in commercial environments, withstanding frequent use.
- User-Friendly Interface: Enhances operational efficiency and supports faster service delivery.
- Flexible Connectivity: Includes options like USB, VGA, and HDMI to easily integrate with various POS systems.
Product Quality and Performance:
The POSIFLEX LM-5116 is built with high-quality components designed to offer reliability and high performance under continuous use. Its advanced touch technology ensures consistent responsiveness, crucial for maintaining efficient operations during peak business hours.
Specifications:
- Display: 16-inch TFT LCD with LED backlighting, offering vibrant colors and sharp images.
- Touch Technology: Capacitive touch screen for quick and accurate responses.
- Resolution: High resolution to ensure text and graphics are crisp and easy to read.
- Connectivity: Multiple connectivity options including USB, VGA, and HDMI for comprehensive compatibility with existing systems.
Purpose of Use:
Ideal for retail stores, restaurants, cafes, and any commercial setting that requires a reliable and intuitive touch interface for their POS system. The LM-5116 enhances transaction speeds, improves customer interactions, and supports various applications including sales processing and inventory management.
How to Use:
To set up the POSIFLEX LM-5116, connect it to your POS terminal via the provided cables, configure the touch settings, and secure it in a suitable location. Its ease of installation and user-friendly operation make it an excellent choice for businesses looking to upgrade their POS interfaces quickly and efficiently.
Supported OS/Application/Industries:
This monitor supports a range of operating systems and is suitable for use in industries that require robust, interactive display solutions, such as retail, hospitality, and service sectors.
Benefits & Compatibility:
- Enhanced Customer Experience: Offers a more interactive and engaging transaction process.
- Space Efficiency: Compact design helps conserve counter space while providing a large display area.
- Operational Reliability: Ensures consistent performance and minimal downtime, essential for business continuity.
Warranty and FAQs:
Includes a standard one-year warranty, with extended support options available. Access to a detailed FAQ section and customer support ensures quick resolution of any operational issues.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect against damage during transport.
- Weight: Optimal weight for stability and ease of handling during installation.
- Dimensions: Specifically designed to balance display size and footprint, suitable for various installation environments.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX LM-5116 from NEOTECH and take advantage of our reliable delivery services across the UAE. Elevate your business operations with a touch monitor designed for high performance and durability!
Best Price Guarantee:
NEOTECH offers the POSIFLEX LM-5116 at competitive prices, with a price match guarantee to ensure you get the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes providing exceptional after-sales support to assist with any setup, maintenance, or technical issues, ensuring your POS system continues to operate efficiently.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX LM-5116 to help us continue to improve our products and services. Your experiences are invaluable to our ongoing product development and customer service.
Stock Availability:
Please contact us to check the availability of the POSIFLEX LM-5116 before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX LM-5116 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX LM-5116 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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