NEO Digital
POSIFLEX PD-2800UE
POSIFLEX PD-2800UE
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX PD-2800UE customer pole display features a high-definition screen for clear transaction visibility. Perfect for retail and hospitality, this USB display enhances customer communication. Learn more at NEOTECH!
Overview:
The POSIFLEX PD-2800UE is a customer pole display designed to provide exceptional clarity and visibility for customer transactions at the point of sale. Featuring a high-definition display and USB connectivity, this device is an ideal choice for businesses in retail and hospitality that prioritize customer interaction and transaction accuracy.
Product Description:
This model stands out with its enhanced visual clarity, capable of displaying text and graphics on a bright, backlit screen that ensures readability in various lighting conditions. The PD-2800UE is equipped with a USB interface for straightforward setup and integration with existing POS systems, making it a versatile addition to any business environment.
Key Features:
- High-Definition Display: Offers a bright and clear view of transaction details, improving customer experience and reducing errors.
- USB Connectivity: Ensures easy setup and compatibility with most modern POS systems without the need for additional drivers.
- Adjustable Height and Swivel: Allows for optimal positioning to meet different setup requirements and customer viewing angles.
- Durable Build: Constructed to withstand daily use in high-traffic environments, ensuring long-term reliability.
Product Quality and Performance:
The POSIFLEX PD-2800UE is constructed using high-quality materials and components designed to endure the demands of continuous use. Its reliability and durability make it suitable for busy retail and hospitality settings where customer interactions are frequent and transaction clarity is crucial.
Specifications:
- Display Type: LED backlit for superior clarity and longevity.
- Characters Per Line: Capable of displaying up to 20 characters per line across multiple lines, enhancing the amount of information that can be shown.
- Connection Type: USB for power and data, simplifying the installation process.
- Power Consumption: Low power requirement, enhancing energy efficiency.
Purpose of Use:
Ideal for enhancing customer service in retail stores, cafes, restaurants, and anywhere else where clear and effective communication of pricing and product details is essential. The PD-2800UE helps to facilitate a smooth checkout process and enhances customer satisfaction.
How to Use:
Connect the PD-2800UE to your POS system via the USB port, position the display for optimal customer visibility, and configure through your POS software to start displaying transaction details. Its plug-and-play functionality makes it user-friendly and easy to integrate into your business.
Supported OS/Application/Industries:
The PD-2800UE is compatible with various operating systems, including Windows, Linux, and macOS, allowing it to function seamlessly with a broad range of POS applications and industries.
Benefits & Compatibility:
- Enhanced Customer Trust: By displaying transaction details clearly, it helps build trust and transparency with customers.
- Operational Efficiency: Facilitates faster transactions by allowing customers to view prices, totals, and other important information in real-time.
- Versatility: Its USB connectivity and compatibility with multiple operating systems make it suitable for a wide range of business types.
Warranty and FAQs:
Includes a one-year manufacturer warranty with options for extended coverage. Support resources and FAQs are available to provide guidance on setup, usage, and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packed to prevent damage during transport.
- Weight: Light enough for easy handling and adjustment.
- Dimensions: Compact design ensures it does not require excessive space at the point of sale.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX PD-2800UE from NEOTECH and take advantage of our reliable delivery services. Enhance your POS system with a display designed to improve both customer and cashier experiences!
Best Price Guarantee:
NEOTECH offers the POSIFLEX PD-2800UE at competitive prices, ensuring you receive excellent value for your investment with our best price guarantee.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, helping you address any operational issues to ensure your display continues to perform optimally.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX PD-2800UE to help us continue improving our products and services. Your input is invaluable to our ongoing efforts to enhance product quality and customer satisfaction.
Stock Availability:
Before placing your order for the POSIFLEX PD-2800UE, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX PD-2800UE or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is seamless.
Disclaimer:
All content provided on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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