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NEO Digital

AECASIA iMEP-13C2

AECASIA iMEP-13C2

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your operations with the ACEASIA iMEP-13C2, a high-performance embedded PC designed to handle rigorous industrial demands. Equipped with advanced features and superior durability, the iMEP-13C2 ensures reliable performance in challenging environments." (255 Characters)


Overview

The ACEASIA iMEP-13C2 is designed to deliver superior performance and reliability in industrial settings. This embedded PC is engineered to support a wide range of applications, from automation and control systems to more complex data processing tasks in harsh environments.

Product Description

The iMEP-13C2 features a powerful processor and robust construction, making it ideal for deployment in industrial environments where reliability and uptime are critical. Its fanless design reduces maintenance and prevents dust and particulate ingress, ensuring long-term operational stability. With multiple I/O ports and expandable options, the iMEP-13C2 is highly versatile and can be tailored to meet specific industry needs.

Key Features

  • Advanced Processor: Delivers high-speed computing and efficient power management.
  • Fanless Design: Minimizes noise and eliminates moving parts for increased reliability.
  • Rugged Construction: Built to withstand industrial environments with resistance to shock and vibration.
  • Extensive Connectivity: Features numerous I/O ports for seamless integration with existing systems.
  • Expandable: Offers options for additional storage and memory, ensuring scalability.

Product Quality and Performance

Constructed with high-quality materials and designed to meet industrial standards, the iMEP-13C2 undergoes rigorous testing to ensure it performs reliably under extreme conditions. Its durable chassis and high-performance components guarantee longevity and consistent operation, making it an invaluable tool for any industrial application.

Specifications

  • Processor: Capable of supporting demanding applications with options for multi-core configurations.
  • Storage: SSDs for enhanced speed and reliability, with optional expansion.
  • Memory: Scalable to meet application requirements.
  • Connectivity: Multiple USB ports, Ethernet, and optional Wi-Fi and Bluetooth capabilities.
  • Operating System Compatibility: Supports various operating systems, including Windows and Linux.

Purpose of Use

This embedded PC is perfect for use in sectors like manufacturing, logistics, and energy, where it can manage everything from machine control to complex logistical computations. It is particularly suited for scenarios where stability, data integrity, and uptime are paramount.

How to Use

To deploy the iMEP-13C2, integrate it within your operational framework, connect the necessary peripherals, install the required software, and configure the system settings to accommodate specific industrial tasks. Its robust design allows for operation in diverse settings without concern for environmental stressors.

Supported Environments

The ACEASIA iMEP-13C2 is designed for both indoor and outdoor applications, capable of operating in a wide temperature range and handling exposure to industrial elements such as dust, moisture, and vibrations.

Benefits & Compatibility

  • Enhanced Operational Capability: Improves system efficiency with powerful computing resources.
  • Low Maintenance Needs: Fanless design reduces the need for regular maintenance.
  • Flexibility and Adaptability: Customizable features and numerous I/O ports facilitate integration into various industrial setups.

Warranty and FAQs

Comes with a comprehensive warranty that covers hardware malfunctions and defects. An extensive FAQ section is available online to assist with setup, troubleshooting, and maintenance queries.

Packaging/Weight/Dimension

  • Package Contents: ACEASIA iMEP-13C2 Embedded PC, power adapter, user manual, and installation hardware.
  • Weight: Optimized for durability yet manageable for installation.
  • Dimensions: Compact design maximizes space efficiency while providing robust performance.

Shop Today & Receive Your Delivery Fast!

Order your ACEASIA iMEP-13C2 today to benefit from our rapid delivery services, ensuring you can quickly enhance your industrial operations.

Best Price Guarantee

We offer the ACEASIA iMEP-13C2 at competitive prices, ensuring you receive excellent value for your investment in advanced industrial computing.

After Sales Support

Our dedicated support team is ready to assist with any technical issues or queries, ensuring you get the most out of your ACEASIA embedded PC.

Request for Customer Reviews and Testimonials

We encourage customers to share their experiences with the ACEASIA iMEP-13C2 to help us continue improving and assisting other businesses in making informed decisions.

Stock Availability

Please contact us to confirm the availability of the ACEASIA iMEP-13C2 before placing your order, as inventory levels can fluctuate.

Get in Touch

For more information about the ACEASIA iMEP-13C2 or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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