NEO Digital
UniFi AI Dome
UniFi AI Dome
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your indoor security with the UniFi AI Dome Camera, featuring AI-driven analytics and a discreet design. Ideal for businesses and homes seeking intelligent monitoring solutions. Available at NEOTECH.
Overview
The UniFi AI Dome Camera is a high-performance indoor surveillance camera designed to integrate seamlessly into any indoor setting. Featuring advanced AI capabilities, it provides intelligent video analysis, making it perfect for environments where detailed observation and security are priorities.
Product Description
The UniFi AI Dome Camera excels in a variety of indoor environments, offering 1080p video resolution for clear and detailed footage. Equipped with AI technology, it can distinguish between different types of movements and anomalies, enhancing security efficiency and reducing false alarms. The camera’s compact dome design allows for unobtrusive placement while protecting sensitive indoor areas like offices, retail spaces, and homes.
Key Features
- 1080p HD Video Quality: Ensures sharp, detailed images and fluid video playback.
- AI-Powered Motion Detection: Smart detection algorithms identify and categorize human movement for precise monitoring and alerts.
- Wide-Angle Lens: Provides a broad field of view, covering extensive areas within indoor spaces.
- Night Vision Capabilities: Includes infrared LEDs for clear footage even in complete darkness.
- Integrated with UniFi Protect: Allows for easy management and scalability within the UniFi Protect ecosystem.
Product Quality and Performance
The UniFi AI Dome Camera is built to offer robust performance and reliability. It is designed to withstand the demands of continuous indoor use and maintain high-quality video capture under various lighting conditions.
Specifications
- Networking Interface: (1) 10/100/1000 Ethernet Port
- Lens: Wide-angle with 101° field of view
- Night Vision: IR LEDs with automatic IR cut filter
- Video Compression: H.264
- Power Method: 802.3af PoE
- Maximum Power Consumption: 4W
Purpose of Use
- Retail Monitoring: Track customer movements and interactions within stores.
- Office Security: Monitor entry points and sensitive areas within office environments.
- Home Surveillance: Keep an eye on interior spaces, ensuring safety and security for family members.
- Educational Facilities: Secure classrooms and common areas to enhance student safety.
How to Use
- Installation: Mount the camera on the ceiling or high on the wall to maximize coverage. Connect to the network using an Ethernet cable.
- Configuration: Configure settings and manage the camera through the UniFi Protect application, accessible via web or mobile.
- Operation: View live feeds, receive alerts, and review recorded footage all through the UniFi Protect platform.
- Maintenance: Regularly check for software updates and ensure the camera is clean and unobstructed.
Supported Industries
Ideal for businesses, educational institutions, healthcare facilities, and residential settings where indoor monitoring is crucial for security and operational management.
Benefits & Compatibility
- Discreet Surveillance: Its dome design blends into indoor environments, making it less obtrusive.
- Advanced Analytics: AI capabilities enhance monitoring efficiency by focusing on relevant events.
- Easy Integration and Scalability: Seamlessly integrates with other UniFi Protect devices for comprehensive coverage and control.
- Reliable Operation: Designed for long-term indoor use with minimal maintenance.
Warranty and FAQs
Includes a manufacturer’s warranty that covers hardware failures. NEOTECH provides an extensive FAQ section and expert support for troubleshooting.
Packaging/Weight/Dimension
The package includes the UniFi AI Dome Camera, mounting kit, and a quick start guide, ensuring straightforward installation.
Shop Today & Receive Your Delivery Across the UAE!
Equip your property with the UniFi AI Dome Camera for advanced indoor surveillance. Visit NEOTECH for pricing and availability.
Best Price Guarantee
NEOTECH offers the UniFi AI Dome Camera at competitive prices, ensuring you get the best deal for advanced indoor security solutions.
After Sales Support
Our dedicated support team is ready to assist with any installation, configuration, or usage questions, helping you to maximize the benefits of your surveillance system.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi AI Dome Camera to assist others in making informed decisions.
Stock Availability
Please contact NEOTECH directly to check the current availability of the UniFi AI Dome Camera. We strive to maintain a comprehensive stock to meet your security needs promptly.
Get in Touch
For more detailed information or assistance with your UniFi AI Dome Camera purchase, contact our customer support team. We are committed to providing expert advice and personalized service.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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