NEO Digital
HP ZBOOK FIREFLY 14 G11 (2024) Mobile Workstation
HP ZBOOK FIREFLY 14 G11 (2024) Mobile Workstation
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step into the future with the HP ZBook Firefly 14 G11 (2024) Mobile Workstation. Tailored for professionals seeking unmatched mobility and performance. Secure yours now at NEOTECH.
Overview
The HP ZBook Firefly 14 G11 (2024) Mobile Workstation is designed for professionals who require unmatched efficiency and portability. It combines cutting-edge technology and robust design features to handle demanding tasks on the go.
Product Description
The latest iteration of the HP ZBook Firefly offers advanced computing power with new-generation processors and enhanced graphics capabilities. This 2024 model includes upgraded features such as an Intel Core i7 processor, 32GB of DDR5 RAM, and a 1TB NVMe SSD for superior speed and storage. It boasts a 14-inch Full HD display with HP Sure View Reflect technology for privacy and anti-glare properties, making it ideal for outdoor and mobile use. The workstation is equipped with the latest connectivity options, including Wi-Fi 6E and Thunderbolt 4, ensuring you stay connected wherever your work takes you.
Key Features
- Processor: Latest Intel Core i7 for high-speed processing.
- Memory: 32GB DDR5 RAM for seamless multitasking.
- Storage: 1TB NVMe SSD for extensive, fast-access storage.
- Graphics: Integrated Intel Iris Xe Graphics, perfect for creative and design tasks.
- Display: 14-inch Full HD with HP Sure View Reflect for enhanced privacy.
- Connectivity: Wi-Fi 6E, Thunderbolt 4, USB-C for top-tier connectivity.
Product Quality and Performance
The HP ZBook Firefly 14 G11 is crafted with premium materials that meet rigorous durability tests, making it suitable for travel and fieldwork. It features an advanced cooling system to maintain optimal performance during extended use.
Specifications
- Form Factor: Mobile Workstation
- Dimensions: 323.5 x 215.6 x 17.9 mm (W x D x H)
- Weight: Starting at 1.41 kg
- Battery Life: Long-lasting with HP Fast Charge technology.
- Operating System: Windows 11 Pro with advanced security features.
Purpose of Use
- Fieldwork: Robust and portable for engineers and scientists in the field.
- Creative Professionals: High-resolution display and graphics capabilities for designers and video editors.
- Business Executives: Lightweight and powerful for multitasking and presentations.
How to Use
- Setup: Simple setup with Windows 11 Pro; personalize settings according to professional needs.
- Daily Use: Utilize advanced hardware capabilities for software applications, data analysis, and creative projects.
- Maintenance: Minimal maintenance with built-in HP support tools for diagnostics and updates.
Supported Environments
This workstation is ideally suited for high-demand environments where performance and mobility are critical, including architectural firms, financial sectors, and creative industries.
Benefits & Compatibility
- Portable Design: Lightweight and easy to carry without sacrificing performance.
- Powerful Specifications: Handles complex simulations, large data sets, and multimedia content creation.
- Advanced Security: Features like biometric security and HP Sure Start provide essential data protection.
Warranty and FAQs
Includes a standard 3-year warranty from HP, with options for extended service plans. NEOTECH offers an extensive FAQ section to facilitate setup and troubleshooting.
Packaging/Weight/Dimension
The device comes securely packaged with all necessary accessories, ensuring it arrives in perfect condition ready for immediate use.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the HP ZBook Firefly 14 G11 from NEOTECH and benefit from our expert customer service, competitive pricing, and efficient delivery services.
Best Price Guarantee
NEOTECH provides the best pricing on the HP ZBook Firefly 14 G11, ensuring you receive outstanding value for your investment in advanced computing technology.
After Sales Support
Our customer service team is ready to assist with any questions or issues, offering expert advice and prompt resolutions.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the HP ZBook Firefly 14 G11 to help others in their decision-making process.
Stock Availability
Contact NEOTECH directly to check the availability of the HP ZBook Firefly 14 G11 Mobile Workstation. We strive to maintain sufficient stock to meet customer demands promptly.
Get in Touch
For more information or assistance with your purchase, please contact our customer support team at NEOTECH. We are committed to providing personalized service and expert guidance.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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