NEO Digital
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i7-1265U
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i7-1265U
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your on-the-go productivity with the HP Elite Dragonfly Mobile Workstation, equipped with a 12th Gen Intel Core i7-1265U. Lightweight design and powerful performance, now available at NEOTECH.
Overview
The HP Elite Dragonfly Mobile Workstation combines high-performance technology and portability, making it an ideal choice for professionals who require powerful computing on the move. Featuring the 12th Gen Intel Core i7-1265U, it delivers efficient performance in a sleek, ultralight package.
Product Description
Designed for business professionals who need a reliable and secure computing solution, the HP Elite Dragonfly Mobile Workstation includes 16GB of RAM and a 512GB SSD, ensuring fast and responsive operation. Its 13.3-inch touchscreen offers vivid colors and crisp details, while Intel Iris Xe Graphics provides robust visual performance for presentations and light graphic tasks. Built-in security features, including biometric authentication and encrypted storage, offer enhanced data protection.
Key Features
- Processor: Intel Core i7-1265U, providing high efficiency and multitasking capabilities.
- Memory: 16GB of RAM for seamless app usage and multitasking.
- Storage: 512GB SSD for rapid file access and system boot-up.
- Display: 13.3-inch Full HD touchscreen with anti-reflective coating.
- Graphics: Intel Iris Xe Graphics, suitable for professional multimedia tasks.
- Connectivity: Wi-Fi 6E and Bluetooth 5.2 for top-tier wireless connectivity.
- Security: Advanced security features like HP Sure Start and BIOSphere.
Product Quality and Performance
The HP Elite Dragonfly is crafted with durable, premium materials, meeting rigorous MIL-STD 810H testing standards to handle the demands of mobile use. It's not only tough but also features a quiet and effective cooling system to maintain optimal performance during prolonged use.
Specifications
- Form Factor: Convertible laptop
- Dimensions: 304.3 x 197.5 x 16.1 mm (W x D x H)
- Weight: Approximately 0.99 kg
- Battery Life: Up to 16 hours, supporting HP Fast Charge.
- Operating System: Windows 11 Pro, optimized for business use.
Purpose of Use
- Business Travelers: Ideal for those who need reliable performance during travel.
- Remote Work: Perfect for professionals working from various locations.
- Creative Professionals: Adequate for handling light creative software on the go.
How to Use
- Setup: Quick and easy, with Windows 11 Pro providing a familiar interface.
- Daily Use: Utilize touchscreen and pen support for enhanced productivity.
- Maintenance: Regular updates via Windows Update to keep the system secure and efficient.
Supported Environments
This workstation is especially suited for high-paced business environments and for professionals who frequently work from multiple locations, including client sites and remote offices.
Benefits & Compatibility
- Ultra-Portable: Light enough to carry all day without fatigue.
- High-Speed Connectivity: Keeps you connected for cloud computing and virtual meetings.
- Robust Security: Keeps your data safe from unauthorized access.
Warranty and FAQs
Comes with a standard 1-year warranty from HP, extendable for additional coverage. NEOTECH provides an extensive FAQ section to help users maximize their device's capabilities.
Packaging/Weight/Dimension
Securely packaged to ensure protection during transit, including the laptop, power adapter, and user documentation.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Elite Dragonfly from NEOTECH for fast delivery, excellent customer service, and competitive pricing.
Best Price Guarantee
NEOTECH offers the best deal on the HP Elite Dragonfly, ensuring you receive great value on your purchase.
After Sales Support
Our customer service team is here to assist with any post-purchase inquiries or issues, ensuring a smooth experience with your new workstation.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the HP Elite Dragonfly to help guide future customers in their purchasing decisions.
Stock Availability
Contact NEOTECH directly to verify the availability of the HP Elite Dragonfly Mobile Workstation. We ensure a steady supply to meet both immediate and planned demands.
Get in Touch
For more information or assistance with your purchase of the HP Elite Dragonfly, please contact our customer support team at NEOTECH. We're committed to providing personalized service and expert guidance.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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