NEO Digital
GIGABYTE AERO 16 - 13th Gen i9-13900H
GIGABYTE AERO 16 - 13th Gen i9-13900H
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master your creative and gaming worlds with the GIGABYTE AERO 16, powered by a 13th Gen Intel i9-13900H processor. Discover unmatched performance and stunning visuals at NEOTECH.
Overview
The GIGABYTE AERO 16, powered by the formidable 13th Gen Intel i9-13900H processor, sets a new standard for power in a sleek package, making it ideal for both high-end gaming and professional creative tasks.
Product Description
The GIGABYTE AERO 16 is designed for gamers and professionals seeking top-tier performance without compromise. It features the high-performance 13th Gen Intel i9-13900H processor, known for its exceptional processing speed and efficiency. This laptop boasts a 16-inch UHD+ OLED display, renowned for its vibrant colors and deep contrast, perfect for detailed creative work and immersive gaming experiences.
With NVIDIA GeForce RTX 40 series graphics, the AERO 16 delivers real-time ray tracing and AI acceleration for gaming and professional applications. It includes 32GB of DDR5 memory and a 2TB NVMe SSD for rapid performance and extensive storage. The AERO 16's refined all-metal chassis not only looks great but also provides enhanced durability, while its comprehensive cooling system ensures optimal performance during heavy use.
Key Features
- 13th Gen Intel i9-13900H Processor: Ensures robust processing capabilities for demanding applications.
- NVIDIA GeForce RTX 40 Series Graphics: Offers cutting-edge graphics performance for gaming and creative software.
- 16-inch UHD+ OLED Display: Features vibrant visuals and exceptional color accuracy.
- 32GB DDR5 RAM & 2TB NVMe SSD: Provides ample memory and storage for complex multitasking and large files.
- Sleek, Durable Design: Metal chassis enhances portability and durability.
- Advanced Cooling System: Keeps the system cool, maximizing performance and longevity.
Product Quality and Performance
The GIGABYTE AERO 16 is engineered to meet the rigorous demands of creative professionals and gamers. It delivers sustained performance and reliability, ensuring that users can work and play without compromise.
Specifications
- Model: GIGABYTE AERO 16
- Processor: Intel Core i9-13900H, 13th Generation
- Graphics: NVIDIA GeForce RTX 40 Series
- Display: 16-inch UHD+ (3840x2400) OLED
- Memory: 32GB DDR5 RAM
- Storage: 2TB NVMe SSD
- Operating System: Windows 11 Pro
- Battery Life: Up to 10 hours
- Weight: Approximately 2.3 kg
- Dimensions: Specific dimensions to be confirmed
Purpose of Use
Ideal for high-stakes gaming, professional graphic design, video editing, 3D animation, and other performance-intensive applications.
How to Use
For optimal performance, regularly update drivers and system software, manage power settings to balance performance and battery life, and utilize an external cooling solution for extended high-performance tasks.
Supported Applications
This laptop supports a wide range of professional applications including Adobe Suite, AutoCAD, and modern gaming titles that demand high graphical and processing power.
Benefits & Compatibility
Equipped with a range of modern ports for comprehensive connectivity options, the AERO 16 is versatile enough to handle complex setups for gaming rigs and professional workstations.
Warranty and FAQs
Includes a standard 1-year warranty with options for extended coverage. Visit NEOTECH’s customer service for detailed support and warranty information.
Packaging/Weight/Dimension
Ships with the laptop, a power adapter, and user manuals in secure packaging to ensure safe delivery. Detailed specifications will be provided for weight and dimensions.
Shop Today & Receive Your Delivery Across the UAE!
Order your GIGABYTE AERO 16 from NEOTECH and benefit from our reliable delivery service across the UAE. Elevate your gaming and creative projects with this high-performance laptop.
Best Price Guarantee
NEOTECH offers the GIGABYTE AERO 16 at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best deal.
After Sales Support
Our dedicated support team at NEOTECH is ready to assist with any questions or issues you may have with the GIGABYTE AERO 16, ensuring your complete satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the GIGABYTE AERO 16 to help us improve our services and assist other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current availability of the GIGABYTE AERO 16 before placing your order to ensure prompt delivery.
Get in Touch
For more details about the GIGABYTE AERO 16 or other inquiries, please contact NEOTECH. Our team is here to provide you with the necessary assistance and information to make the best purchase decision.
Disclaimer
All information regarding the GIGABYTE AERO 16 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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