NEOTECH
APC Smart SRT10KRMXLI UPS - 10000VA
APC Smart SRT10KRMXLI UPS - 10000VA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Equip your enterprise infrastructure with APC Smart SRT10KRMXLI UPS, featuring 10000VA of robust power backup. Perfect for data centers and large networks. Available at NEOTECH.
Overview
The APC Smart SRT10KRMXLI UPS is a high-capacity, rack-mountable uninterruptible power supply designed to deliver exceptional, scalable power protection for critical data centers, medical facilities, and large network environments.
Product Description
The APC Smart SRT10KRMXLI UPS offers 10000VA/10000W of power, making it an ideal solution for protecting high-performance computing systems, networking equipment, and other critical IT infrastructure against power disturbances. This model features double-conversion online technology, which provides the highest level of protection by isolating the connected equipment from all forms of power disturbances including blackouts, voltage fluctuations, and transient surges.
This UPS supports scalable battery runtimes by connecting additional external battery packs tailored to extended power protection requirements. It includes a pre-installed network management card that allows for secure, remote management and monitoring of the UPS system. The UPS is equipped with multiple output connections (including six IEC 320 C13, four IEC 320 C19, and three hardwire terminal block) to support a wide array of devices simultaneously.
Key Features
- 10000VA/10000W Power Capacity: Ensures robust backup power for large-scale operations.
- Double-Conversion Online Technology: Provides the highest level of power protection.
- Scalable Runtime: Compatible with external battery packs to extend backup power as needed.
- Network Management Card Included: Enables remote monitoring and management of the UPS.
- Multiple Output Connections: Offers flexibility in connecting various types of devices.
- Advanced LCD Interface: Displays crucial UPS information and allows for configuration changes directly from the panel.
Product Quality and Performance
APC's Smart SRT10KRMXLI UPS is engineered to meet the rigorous demands of enterprise environments, providing reliable and continuous power protection. Its durable construction and advanced technology ensure that this UPS can handle the high power requirements of critical systems while maintaining stability and operational integrity.
Specifications
- Model: APC Smart SRT10KRMXLI
- Output Power Capacity: 10000VA / 10000W
- Output Connections: (6) IEC 320 C13, (4) IEC 320 C19, and (3) Hardwire Terminal Block (Battery Backup)
- Input Connection Type: Hardwire 5-wire (3PH + N + G)
- Battery Type: Maintenance-free sealed Lead-Acid battery with suspended electrolyte; leak-proof
- Form Factor: Rackmount (6U)
- Dimensions and Weight: Specific dimensions and weight to be confirmed
Purpose of Use
Ideal for large data centers, healthcare facilities, and any other environments where critical systems cannot afford any downtime due to power interruptions.
How to Use
Install the UPS in a rack or secure location, connect your critical systems, and manage the UPS functions via the network management interface. Regularly test the system and monitor battery health to ensure optimal performance.
Supported Applications
This UPS is designed to support critical applications in IT and communications, healthcare diagnostics, and any area requiring stable, uninterrupted power.
Benefits & Compatibility
The UPS offers a comprehensive power solution with advanced management features, ensuring seamless compatibility with high-demand systems and providing peace of mind with its reliable performance.
Warranty and FAQs
Comes with a standard 2-year warranty. Extended warranty options and professional support are available through NEOTECH’s customer service.
Packaging/Weight/Dimension
Includes the UPS unit, network management card, user manual, and installation guide. Packaged to ensure protection during transport. Exact specifications for weight and dimensions will be provided.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your APC Smart SRT10KRMXLI UPS from NEOTECH and benefit from our reliable delivery services across the UAE. Protect your critical infrastructure with the best in power backup technology.
Best Price Guarantee
NEOTECH offers the APC Smart SRT10KRMXLI UPS at competitive prices, ensuring that you receive the best deal with our price match promise.
After Sales Support
Our dedicated team at NEOTECH is committed to providing excellent after-sales service. Contact us for any assistance with your APC UPS, and we will ensure your complete satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the APC Smart SRT10KRMXLI UPS to help us improve our services and assist other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current availability of the APC Smart SRT10KRMXLI UPS before placing your order to ensure timely delivery.
Get in Touch
For more information about the APC Smart SRT10KRMXLI UPS or other inquiries, please contact NEOTECH. Our expert team is ready to help you select the right UPS for your needs.
Disclaimer
All information regarding the APC Smart SRT10KRMXLI UPS is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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