NEO Digital
Mikrotik hEX PoE (RB960PGS) Wired Router
Mikrotik hEX PoE (RB960PGS) Wired Router
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your network setup with the MikroTik hEX PoE RB960PGS, a versatile wired router offering PoE output for multiple devices. Ideal for small to medium-sized networks. Available at NEOTECH.
Overview
The MikroTik hEX PoE RB960PGS is a small form factor network router equipped with Power over Ethernet output capabilities, making it an ideal solution for powering up other PoE capable devices like IP cameras and wireless access points, without needing extra power adapters.
Product Description
The MikroTik hEX PoE RB960PGS features five Gigabit Ethernet ports with PoE output on four ports. It is designed for situations where you need to power multiple devices through a single connection, reducing cable clutter and simplifying installations. This router runs on MikroTik's RouterOS, an advanced operating system capable of complex configurations like routing, firewall, bandwidth management, wireless access point setup, and more.
With its compact design and robust performance, the hEX PoE is suitable for small to medium-sized businesses or remote office settings. It offers a cost-effective way to manage network traffic and power devices efficiently.
Key Features
- Gigabit Ethernet Ports: Includes five ports with up to 1 Gbps transfer rate each.
- PoE Out: Offers Power over Ethernet output on four ports, simplifying wiring and deployment of networked devices.
- RouterOS Software: Provides extensive control over configurations including firewalls, VPN service, and more.
- Compact Design: Small footprint, easy to place in various environments without taking up much space.
- Energy Efficient: Reduces the need for multiple power sources and associated cabling.
Product Quality and Performance
MikroTik's hEX PoE RB960PGS is built to high standards, offering reliable performance and durability. It supports a wide range of configurations, providing flexibility to meet different network needs and scales from simple setups to more complex arrangements.
Specifications
- Model: MikroTik hEX PoE RB960PGS
- Ethernet Ports: 5x 10/100/1000 Ethernet ports
- PoE Out: Passive PoE output on ports 2-5
- Power Input: Accepts 12-57V, includes 24V 2.5A power adapter
- Max Power Consumption: 54W
- Operating System: RouterOS, License level 4
- Memory: 128 MB
- Storage Size: 16 MB Flash
Purpose of Use
- Powering multiple PoE devices such as wireless APs, IP cameras, and IP phones.
- Managing network traffic in SMB or branch office environments.
- Deploying in areas where space and power sources are limited.
How to Use
- Connect the router to your modem or main network point.
- Connect PoE capable devices to the PoE output ports.
- Configure the router using RouterOS via web interface or WinBox setup.
- Set up firewall and security settings as needed.
- Manage and monitor network traffic using RouterOS tools.
Supported Applications
- Small to medium-sized business networks
- Remote management for branch offices
- Home networks requiring advanced network management
Benefits & Compatibility
The hEX PoE RB960PGS offers a robust solution for network management while providing power to devices, eliminating the need for separate power sources and reducing installation complexity. Compatible with all devices that support passive PoE.
Warranty and FAQs
NEOTECH provides a comprehensive warranty for the MikroTik hEX PoE RB960PGS, covering manufacturing defects and performance issues. For warranty specifics and FAQs, please contact NEOTECH customer service.
Packaging/Weight/Dimension
The router is packaged securely to ensure it arrives in perfect condition, complete with a power adapter, PoE injector, and mounting hardware. Package details including dimensions and weight are provided upon purchase.
Shop Today & Receive Your Delivery Across the UAE!
Order your MikroTik hEX PoE RB960PGS from NEOTECH and enjoy efficient, reliable delivery throughout the UAE. Enhance your network with our powerful and versatile routing solutions.
Best Price Guarantee
NEOTECH offers competitive pricing on the MikroTik hEX PoE RB960PGS, backed by our price match guarantee.
After Sales Support
Our expert support team at NEOTECH is available to assist with any installation or operational questions, ensuring you get the most out of your new router.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the MikroTik hEX PoE RB960PGS to help us improve our service and assist other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the availability of the MikroTik hEX PoE RB960PGS to ensure prompt delivery for your network upgrade or setup.
Get in Touch
For more information about the MikroTik hEX PoE RB960PGS or other inquiries, please contact NEOTECH. Our knowledgeable staff are ready to help you with all your networking needs.
Disclaimer
All information regarding the MikroTik hEX PoE RB960PGS is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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