NEO Digital
HP 15-DW4002NE Laptop - i5-1235U, 8GB, 512GB, NVIDIA GeForce MX550 2 GB, 15.6"FHD
HP 15-DW4002NE Laptop - i5-1235U, 8GB, 512GB, NVIDIA GeForce MX550 2 GB, 15.6"FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the HP 15-DW4002NE, featuring a powerful i5-1235U processor, NVIDIA GeForce MX550, 8GB RAM, and a 512GB SSD. Perfect for multitasking and enhanced graphics.
Overview:
The HP 15-DW4002NE is engineered for users seeking superior performance and reliability. It is powered by an Intel Core i5-1235U processor and includes an NVIDIA GeForce MX550 graphics card, making it perfect for professionals and gamers alike. The 15.6-inch FHD display delivers brilliant visuals, enhancing both work and play with clear, vibrant images.
Product Description:
The HP 15-DW4002NE brings together powerful processing and advanced graphics into one efficient device. Equipped with the latest Intel Core i5-1235U processor, it handles intensive software applications with ease, while the NVIDIA GeForce MX550 graphics card provides excellent visual performance for creative tasks, gaming, and video streaming. With 8GB of RAM and a 512GB SSD, users enjoy ample space and quick access to their essential files and programs. The laptop’s 15.6-inch Full HD screen ensures a crisp, detailed viewing experience from every angle.
Key Features:
- Intel Core i5-1235U Processor: Delivers robust performance for complex tasks and multitasking.
- NVIDIA GeForce MX550 2GB: Provides superior graphics capabilities for multimedia and gaming.
- 512GB SSD: Fast boot-up times and ample storage for all your documents, photos, and videos.
- 8GB RAM: Enhances performance with smooth multitasking.
- 15.6-inch Full HD Display: Offers sharp, vibrant visuals for an immersive experience.
- Elegant Design: Sleek, stylish, and portable for easy mobility.
Quality and Performance:
Constructed with precision, the HP 15-DW4002NE meets stringent quality standards, ensuring durability for daily use. Whether for business or leisure, this laptop is built to offer consistent and reliable performance.
Specifications:
- Processor: Intel Core i5-1235U
- Graphics: NVIDIA GeForce MX550 2GB
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 15.6-inch Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
Ideal for both professionals and students, the HP 15-DW4002NE is versatile enough to handle a range of tasks from complex data analysis and graphic design to everyday computing and entertainment.
How to Use:
Maintain optimal performance by regularly updating the operating system and drivers. Use antivirus software to protect your data, and consider adding more RAM or an external hard drive for additional storage and enhanced speed.
Supported OS/Application/Industries:
Comes with Windows 11 Home, supporting a broad spectrum of applications and offering features tailored to both personal and professional use, making it suitable for a variety of industries including business, education, and entertainment.
Benefits & Compatibility:
This laptop's combination of a fast processor, advanced graphics, and high-resolution display makes it a powerful tool for users who need a machine capable of keeping up with demanding applications and multitasking without lag.
Warranty and FAQs:
Includes a 1-year standard warranty. Visit HP’s support website for additional resources, or contact our customer service for specific inquiries about the product.
Packaging/Weight/Dimension:
Securely packaged to ensure it arrives in perfect condition, the HP 15-DW4002NE weighs approximately 1.75 kg and measures 35.85 x 24.2 x 1.99 cm, making it portable without compromising on screen size.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 15-DW4002NE today and benefit from quick, reliable delivery across the UAE. Enhance your productivity and entertainment options with our efficient service.
Best Price Guarantee:
We ensure you receive the best pricing for the HP 15-DW4002NE. Found it cheaper elsewhere? We’ll match the price, ensuring you get unparalleled value.
After Sales Support:
Our commitment to your satisfaction extends beyond the sale. For any setup or usage questions, our after-sales team is ready to assist you with top-notch support.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable to us! If you have purchased the HP 15-DW4002NE, please share your experience to help others make informed decisions and to allow us to continue enhancing our service.
Stock Availability:
Check with us to confirm the availability of the HP 15-DW4002NE before placing your order. We keep our inventory up-to-date and will inform you promptly of any stock changes.
Get in Touch:
For more information about the HP 15-DW4002NE or any other inquiries, our customer service team is at your disposal. Contact us today for expert advice and personalized assistance.
Disclaimer:
All information regarding the HP 15-DW4002NE is provided for informational purposes only and is subject to change without notice. Product images are for illustration and may not accurately depict the actual product. Verify all product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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