NEOTECH
Brother HL-T4000DW A3 Ink Tank Printer
Brother HL-T4000DW A3 Ink Tank Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Brother HL-T4000DW A3 Ink Tank Printer – Precision Wide-Format Printing"
Overview:
The Brother HL-T4000DW is a versatile A3 ink tank printer designed for professional use, offering wide-format printing capabilities. It combines high-volume ink tanks with the flexibility to handle a variety of paper sizes, making it perfect for businesses that require large-scale prints with excellent quality.
Product Description:
The Brother HL-T4000DW A3 Ink Tank Printer provides robust functionality with its efficient ink tank system that ensures cost-effective printing. This printer is capable of producing high-resolution A3 prints, ideal for architectural plans, posters, portfolios, and more. With wireless connectivity and automatic duplex printing, it enhances productivity and supports eco-friendly operations.
Key Features:
- A3 Printing Capabilities: Enables large-format prints ideal for technical documents, posters, and brochures.
- High-Volume Ink Tanks: Offers long-lasting printing without the need for frequent ink purchases.
- Wireless Connectivity: Easy printing from mobile devices and networked computers via Wi-Fi.
- Automatic Duplex Printing: Saves paper with two-sided printing at the touch of a button.
- High Print Speeds: Efficient printing with speeds up to 22 ppm for black and 20 ppm for color.
Product Quality and Performance:
The Brother HL-T4000DW is engineered to provide outstanding print quality and reliability. The high-capacity ink tank system minimizes downtime and maintenance, while advanced print head technology delivers sharp, vibrant prints consistently.
Specifications:
- Print Technology: Inkjet
- Connectivity: Wi-Fi, Ethernet, USB
- Print Speed: Up to 22 ppm (black), 20 ppm (color)
- Duplex Printing: Automatic
- Paper Handling: Up to A3 size, 250-sheet tray, multi-purpose tray
- Dimensions: 575 mm x 477 mm x 305 mm
- Weight: 19.5 kg
Purpose of Use:
Ideal for small to medium-sized businesses and creative professionals who need versatile, large-format printing capabilities. It is particularly useful in industries such as architecture, graphic design, and advertising.
How to Use:
To start using the HL-T4000DW, connect it to your network via Wi-Fi or Ethernet, install the necessary drivers on your devices, load the paper of your choice, and begin printing directly from any compatible device. Utilize the printer's A3 capabilities for expansive projects that require larger formats.
Supported OS/Application/Industries:
This printer supports Windows, macOS, and Linux, ensuring it can be integrated into most IT environments. Its wide-format printing capability makes it especially suitable for industries requiring detailed graphical presentations.
Benefits & Compatibility:
The HL-T4000DW offers significant advantages with its A3 printing capabilities and economical ink system, making it a cost-effective solution for extensive printing needs. Its compatibility with various media types and sizes enhances its utility across different business applications.
Warranty and FAQs:
Brother offers a one-year limited warranty on the HL-T4000DW, supported by a comprehensive service network to handle any maintenance or troubleshooting issues.
Delivery Services (UAE):
NEO Digital provides fast and secure delivery services across the UAE, ensuring that your new printer is delivered promptly and in excellent condition.
After Sales Support:
Our dedicated support team offers extensive after-sales service, providing assistance with setup, software updates, and routine maintenance to help you maximize the printer’s functionality.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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