NEOTECH
HP ELITEBOOK 830 G9 Laptop - 12th Gen i7-1265U, 16GB, 512GB SSD, 13.3" WUXGA Touch X360
HP ELITEBOOK 830 G9 Laptop - 12th Gen i7-1265U, 16GB, 512GB SSD, 13.3" WUXGA Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience elite performance with the HP EliteBook 830 G9 X360, featuring a 12th Gen Intel i7-1265U processor, 16GB RAM, 512GB SSD, and a 13.3" WUXGA touchscreen. Ideal for professionals seeking a versatile device that combines power, flexibility, and security.
Overview:
The HP EliteBook 830 G9 X360 is a high-performance, versatile laptop designed for professionals who need a reliable and powerful device on the go. Featuring a 12th Generation Intel Core i7-1265U processor, 16GB of memory, and a 512GB SSD, this laptop is built to handle demanding tasks efficiently. Its 13.3-inch WUXGA (1920x1200) touchscreen with X360 convertibility offers flexibility for any work situation, whether in the office, at home, or during travel.
Product Description:
The HP EliteBook 830 G9 X360 offers an optimal balance of portability and power. Its sleek design and convertible functionality make it perfect for dynamic work environments. The touchscreen enhances interactivity, while the 360-degree hinge allows the device to be used as a tablet, stand, tent, or traditional laptop. Equipped with comprehensive security features such as biometric authentication and HP Sure Start, the EliteBook 830 G9 keeps your data secure under all circumstances. This model is built to boost productivity, support multitasking, and provide an excellent multimedia experience.
Key Features:
- 12th Gen Intel Core i7-1265U Processor: Delivers powerful performance for computing-intensive applications.
- 16GB RAM & 512GB SSD: Provides ample memory and fast storage, facilitating swift boot times and data access.
- 13.3-inch WUXGA Touchscreen: Offers crisp, detailed visuals and versatile interaction with X360 flexibility.
- 360-Degree Hinge: Enables four versatile modes to work, share, present, and write.
- Robust Security Features: Includes HP Sure Start, TPM 2.0, and optional fingerprint sensor for enhanced security.
- Windows 11 Pro: Comes pre-installed with the latest Windows operating system for maximum compatibility and performance.
Product Quality and Performance:
Constructed with premium materials, the HP EliteBook 830 G9 X360 meets rigorous military-standard testing for durability and reliability. The laptop's performance is optimized for business, making it suitable for everything from data analysis to creative projects. Its long battery life ensures that you can work for hours without needing a recharge, even when you're on the move.
Specifications:
- Operating System: Windows 11 Pro
- Processor: Intel Core i7-1265U (12th Gen)
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 13.3-inch WUXGA (1920x1200) Touchscreen, 400 nits
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB-C, USB 3.1, HDMI
- Battery Life: Long-lasting with HP Fast Charge technology
Purpose of Use:
Ideal for business professionals, IT managers, and anyone who requires a high-performance laptop that can adapt to different tasks and environments. Its security features make it particularly suitable for handling sensitive information in sectors like finance, healthcare, and government.
How to Use:
Unbox and charge your HP EliteBook 830 G9 X360 fully before turning it on. Follow the Windows setup prompts to configure your system preferences and security settings. Take advantage of the HP Support Assistant to keep your drivers and firmware up to date. Utilize the convertible design and touchscreen functionality to maximize productivity in various working conditions.
Supported Applications/Industries:
This laptop is especially suitable for applications requiring high security and data processing capabilities, such as financial software, advanced analytical tools, and creative suites.
Benefits & Compatibility:
- Flexible Design: The convertible nature allows for use in multiple environments, enhancing productivity.
- High Performance: Handles multitasking and complex applications with ease.
- Enhanced Security: Protects against malware and intrusion attempts, crucial for sensitive data handling.
Warranty and FAQs:
The HP EliteBook 830 G9 X360 comes with a standard one-year warranty, which can be extended with HP Care Packs for additional coverage. Visit HP's support portal for FAQs, troubleshooting assistance, and more.
Packaging/Weight/Dimension:
The laptop is securely packaged to ensure safety during shipping. Details on dimensions and weight are available on the product page, useful for assessing portability and storage needs.
Shop Today & Receive Your Delivery:
Order your HP EliteBook 830 G9 X360 today and enjoy quick, reliable delivery. Elevate your work experience with a laptop designed to meet the demands of modern professionals.
Best Price Guarantee:
We offer competitive pricing on the HP EliteBook 830 G9 X360. Find a lower price elsewhere, and we'll match it. Shop confidently, knowing you are getting the best value for your investment.
After Sales Support:
Our customer service team is ready to assist with any post-purchase questions or issues. Contact us for efficient and friendly support.
Request for Customer Reviews and Testimonials:
If you have purchased the HP EliteBook 830 G9 X360, please share your experience. Your feedback helps us to improve our products and services and assists other customers in making informed purchasing decisions.
Stock Availability:
Check directly with us to confirm the availability of the HP EliteBook 830 G9 X360 before placing your order to ensure timely delivery.
Get in Touch:
For more information or assistance with your purchase, please contact our customer service team. We are committed to providing excellent service and ensuring you select the best products for your needs.
Disclaimer:
All information about the HP EliteBook 830 G9 X360 is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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