NEOTECH
HP ENVY 15-DR1075CL Laptop - 10th Gen i7-10510U, 16GB, 512GB SSD, NVIDIA GeForce MX250 4GB, 15.6" FHD, Touch, X360
HP ENVY 15-DR1075CL Laptop - 10th Gen i7-10510U, 16GB, 512GB SSD, NVIDIA GeForce MX250 4GB, 15.6" FHD, Touch, X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master your creative projects with the HP ENVY 15-DR1075CL, equipped with a 10th Gen Intel i7-10510U, 16GB RAM, NVIDIA GeForce MX250 graphics, and a versatile 15.6" FHD touchscreen. Perfect for professionals and creatives looking for a powerful, adaptable laptop.
Overview:
The HP ENVY 15-DR1075CL is a high-performance laptop designed to cater to professionals and creatives who require a versatile device that combines powerful computing with high-end graphics. Featuring a 10th Generation Intel Core i7-10510U processor, 16GB of RAM, a 512GB SSD, and an NVIDIA GeForce MX250 with 4GB of dedicated graphics memory, this laptop is ideal for graphic design, video editing, and other demanding multimedia tasks. The 15.6-inch FHD touchscreen supports intuitive interaction and provides impressive visuals in various modes thanks to its X360 convertible design.
Product Description:
This HP ENVY model is tailored for those who demand efficiency and flexibility in their workflow. The Intel Core i7 processor ensures speedy performance across all applications, while the NVIDIA GeForce MX250 graphics card allows for smooth rendering of visual content with enhanced detail. The 16GB of RAM and 512GB SSD offer ample space and fast data retrieval, supporting a highly responsive user experience. The laptop's 15.6-inch FHD touchscreen can be flipped, tilted, or spun to suit any viewing angle, making it perfect for presentations, content consumption, and collaborative projects.
Key Features:
- 10th Gen Intel Core i7-10510U Processor: High-speed performance for multitasking and complex software.
- NVIDIA GeForce MX250 4GB: Delivers superior graphics performance for design and multimedia tasks.
- 16GB RAM: Enables efficient multitasking and smooth operation.
- 512GB SSD: Provides ample storage and quick file access.
- 15.6-inch FHD Touchscreen: Offers crisp, vibrant visuals and responsive touch functionality.
- X360 Convertible Design: Adapts to your viewing preferences in laptop, tablet, stand, or tent mode.
- Built-in Security: Enhanced with fingerprint reader for secure and quick access.
Product Quality and Performance:
The HP ENVY 15-DR1075CL is built with a robust and stylish aluminum body that not only looks sleek but also provides durability. It has been rigorously tested to ensure reliability under a range of environmental conditions, guaranteeing long-lasting performance. The thermal management system efficiently disperses heat, keeping the system cool even under heavy loads.
Specifications:
- Operating System: Windows 10 Home
- Processor: Intel Core i7-10510U (10th Generation)
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA GeForce MX250 with 4GB GDDR5
- Display: 15.6-inch diagonal FHD (1920 x 1080), IPS, WLED-backlit, multitouch-enabled, edge-to-edge glass
- Connectivity: Wi-Fi 6 (802.11ax), Bluetooth 5.0, USB-C, USB 3.1, HDMI
- Audio: Bang & Olufsen dual speakers, HP Audio Boost
Purpose of Use:
Ideal for professionals in graphic design, video editing, architecture, or any field requiring a powerful graphic and processing capability. Also great for students and business professionals who benefit from a versatile, high-performance laptop for various tasks.
How to Use:
Charge the laptop fully before first use. Power it on and follow the on-screen instructions to set up Windows 10 Home. Adjust the display and power settings to optimize battery life and performance based on your usage. Regularly update your software and drivers through Windows Update and NVIDIA to maintain optimal performance and security.
Supported Applications/Industries:
Especially suitable for software like Adobe Photoshop, Premiere Pro, AutoCAD, and other resource-intensive applications used in creative and technical professions.
Benefits & Compatibility:
- Versatility: Convertible design makes it suitable for a range of activities from typing to presenting.
- Powerful Graphics: Handles graphic-intensive tasks with ease, suitable for creative professionals.
- Enhanced Productivity: Large screen and powerful internals ensure efficient workflow and multitasking.
Warranty and FAQs:
Includes a standard one-year warranty from HP, extendable with additional coverage options. Visit HP's support website for detailed FAQs and troubleshooting resources.
Packaging/Weight/Dimension:
Ships in secure packaging to ensure it arrives in perfect condition. Check the product page for exact dimensions and weight, which are critical for those needing a portable computing solution.
Shop Today & Receive Your Delivery:
Order your HP ENVY 15-DR1075CL today to benefit from our efficient delivery service. Upgrade your tech arsenal with a laptop designed to handle everything from everyday tasks to complex projects.
Best Price Guarantee:
We offer competitive pricing on the HP ENVY 15-DR1075CL. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you are getting the best deal.
After Sales Support:
Our customer support team is available to assist with any post-purchase inquiries or issues. Contact us for prompt and professional support.
Request for Customer Reviews and Testimonials:
If you have purchased the HP ENVY 15-DR1075CL, please share your experience. Your feedback is important to us and helps others make informed decisions.
Stock Availability:
Check directly with us to confirm the availability of the HP ENVY 15-DR1075CL before placing your order to ensure timely delivery.
Get in Touch:
For more information or assistance with your purchase, please contact our customer service team. We are dedicated to providing excellent service and ensuring you select the best products for your needs.
Disclaimer:
All information about the HP ENVY 15-DR1075CL is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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