NEOTECH
DYMO LabelWriter 450 Duo Thermal Label Printer
DYMO LabelWriter 450 Duo Thermal Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DYMO LabelWriter 450 Duo Thermal Label Printer stands out with its dual-function capability, allowing users to print both labels and DYMO D1 plastic tapes. This feature makes it particularly useful for businesses that require a range of labeling tasks, from file labeling and asset tagging to creating custom signage and badges. Its thermal printing technology ensures high-quality, crisp printouts without the need for expensive ink or toner.
Key Features
- Dual-Function Printing: Prints on both traditional thermal labels and DYMO D1 tapes, offering versatility across various applications.
- High-Speed Label Output: Delivers labels quickly, enhancing office efficiency and productivity.
- No Ink or Toner Required: Uses direct thermal printing technology to reduce ongoing supply costs.
- DYMO Label Software: Integrates seamlessly with DYMO’s software, allowing for easy design and printing from a PC or Mac.
- Compact Design: Fits comfortably on a desk without taking up significant space, ideal for any office setting.
Product Quality and Performance
The DYMO LabelWriter 450 Duo is designed for robust performance and durability, ideal for busy workplaces. It supports a wide range of label sizes and types, ensuring flexibility for all professional labeling needs. The printer’s reliability and ease of use make it a favorite among professionals in various industries.
Specifications
- Dimensions: 197 mm x 187 mm x 134 mm
- Weight: 1.5 kg
- Print Resolution: 300 dpi
- Max Print Width: 56 mm for labels, 24 mm for D1 tapes
- Interface: USB
- Compatible Labels: DYMO LabelWriter labels, DYMO D1 tapes
Purpose of Use
This printer is perfect for users who need a multi-purpose labeling tool in environments such as:
- Offices for mailing, filing, and asset management.
- Retail settings for price tagging and inventory control.
- Schools and other institutions for managing supplies and creating signage.
- Event management for producing name badges and custom labels.
How to Use
- Setup: Connect the printer to a computer via USB, install the DYMO Label software, and load the appropriate label or tape cartridge.
- Operation: Design your labels or tapes using the DYMO software, select the correct media in the software settings, and print directly from your PC or Mac.
- Maintenance: Regularly clean the print head and interior mechanisms to maintain optimal printing quality. Ensure the label feed is clear of debris to avoid jams.
- Troubleshooting: Consult the user manual for solutions to common issues such as misfeeds or print errors. DYMO provides online support for additional troubleshooting.
Supported Applications
- Mailing and Shipping: Create custom address, shipping, and postage labels efficiently.
- Asset Tagging and Barcoding: Produce durable labels for managing office equipment and inventory.
- Creating Custom Signage: Use DYMO D1 tapes for durable, weather-resistant signs and labels for indoor or outdoor use.
Benefits & Compatibility
- Versatility: Ability to switch between different label types to meet diverse organizational needs.
- Cost-Efficiency: Eliminates the need for ink or toner, lowering operational costs.
- Ease of Use: User-friendly software and printer design allow for straightforward label creation.
Warranty and FAQs
The DYMO LabelWriter 450 Duo comes with a two-year limited warranty. NEO Digital's FAQ section provides extensive support for setup, operation, and troubleshooting tips.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery throughout the UAE, making sure your printer arrives ready to handle all your labeling tasks.
After Sales Support
Our customer support team is available to help with any setup or operational questions, ensuring you can fully leverage the capabilities of your DYMO LabelWriter 450 Duo.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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