NEOTECH
HP 2R7F5A LaserJet Tank MFP 2602sdw Printer
HP 2R7F5A LaserJet Tank MFP 2602sdw Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The Epson EcoTank L8160 A4 Photo Printer is designed to deliver high-quality photo printing with its advanced 6-colour ink system and versatile functionality. This 3-in-1 printer offers printing, scanning, and copying capabilities, making it an ideal choice for home users and creative professionals who require stunning photo prints and reliable performance.
Design and Functionality:
The Epson EcoTank L8160 features a sleek and modern design in white, fitting seamlessly into any home or office environment. Its compact size ensures it doesn't take up much space, while the user-friendly interface and easy-to-refill ink tanks provide a hassle-free printing experience. The printer's durable construction guarantees long-lasting performance, and its high-capacity ink tanks significantly reduce the need for frequent refills.
Key Features:
- 6-Colour Ink System: Produces vibrant and accurate colours with a wide colour gamut, perfect for photo printing.
- 3-in-1 Functionality: Print, scan, and copy with a single device, enhancing productivity and convenience.
- Wireless Connectivity: Supports Wi-Fi and USB connections for seamless integration into any network.
- High-Quality Output: Delivers stunning photo prints with a print resolution of up to 5760 x 1440 dpi.
- Mobile Printing: Compatible with Epson iPrint app, Apple AirPrint, Google Cloud Print, and more for convenient mobile printing.
- Fast Printing Speed: Delivers fast print speeds for both photos and documents.
- User-Friendly Interface: Easy-to-use touchscreen display for intuitive operation.
- Versatile Paper Handling: Supports various paper sizes and types, including borderless photo printing.
Product Quality and Performance:
The Epson EcoTank L8160 is engineered for superior performance, featuring advanced inkjet technology that ensures vibrant colours and sharp details. Its high-resolution output makes it ideal for printing professional-grade photos and artwork. User testimonials highlight its impressive print quality, ease of use, and cost-efficiency, making it a popular choice for photographers and creative professionals.
Specifications:
- Print Resolution: Up to 5760 x 1440 dpi
- Ink System: 6-colour dye ink (Cyan, Magenta, Yellow, Black, Light Cyan, Light Magenta)
- Paper Capacity: 100-sheet input tray, 20-sheet photo tray
- Connectivity: Wi-Fi, USB
- Supported Paper Sizes: A4, A5, B5, Letter, Legal, 4"x6", 5"x7", 8"x10"
- Dimensions: 403 x 369 x 162 mm
- Weight: 8.1 kg
- Color: White
Purpose of Use:
The Epson EcoTank L8160 is perfect for photographers, artists, and home users who require high-quality photo printing capabilities. Its advanced ink system and versatile functionality make it suitable for printing detailed photos, artwork, and documents, enhancing productivity and creativity.
How to Use:
To start using the Epson EcoTank L8160, connect the printer to your network via Wi-Fi or USB. Load paper into the input tray and fill the ink tanks with the supplied ink bottles. Use the touchscreen display to navigate the menu and configure settings. For mobile printing, download the Epson iPrint app or use compatible services like Apple AirPrint or Google Cloud Print. For detailed instructions and advanced features, refer to the included user manual.
Supported OS/Application/Industries:
The Epson EcoTank L8160 is compatible with Windows and macOS operating systems. It is highly relevant in industries like photography, graphic design, and home office use, where high-quality photo printing is essential.
Benefits & Compatibility:
- Vibrant Photo Prints: Advanced 6-colour ink system ensures stunning, high-quality photo prints.
- Cost-Effective Printing: High-capacity ink tanks reduce the need for frequent refills, lowering the overall cost per page.
- Versatile Functionality: Combines printing, scanning, and copying in one device.
Warranty and FAQs:
The Epson EcoTank L8160 comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your Epson EcoTank L8160 A4 Photo Printer reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your Epson EcoTank L8160. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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