NEO Digital
ASUS VIVOBOOK TP412FA Laptop - 10th Gen i7-10510U, 8GB, 512GB SSD, 14" FHD Touch X360
ASUS VIVOBOOK TP412FA Laptop - 10th Gen i7-10510U, 8GB, 512GB SSD, 14" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore versatility with the ASUS VivoBook TP412FA, featuring a 10th Gen i7-10510U, 8GB RAM, 512GB SSD, and a 14" FHD Touch X360 display. Designed for dynamic professionals and students.
Overview:
The ASUS VivoBook TP412FA Laptop combines high performance with incredible flexibility, making it perfect for those who need a reliable and adaptable device. Powered by a 10th Gen Intel Core i7-10510U processor, this 2-in-1 laptop is designed for productivity and multimedia tasks. Its 14-inch Full HD touchscreen and 360-degree hinge offer multiple modes of use, whether it's laptop, tablet, stand, or tent mode.
Product Description:
This VivoBook model is an ideal choice for professionals, students, and anyone looking for a portable, high-performance laptop. It features 8GB of RAM and a 512GB SSD for fast boot times and ample storage space. The Full HD touchscreen enhances interaction, providing a seamless user experience for both work and play.
Key Features:
- Processor: 10th Gen Intel Core i7-10510U
- Memory: 8GB DDR4 RAM
- Storage: 512GB PCIe SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 14" Full HD (1920x1080) Touchscreen with a 360-degree hinge
- Portability: Lightweight design with versatile usage modes
- Connectivity: USB-C, USB 3.0, HDMI, and microSD card reader
Performance, Quality, and Reliability:
The ASUS VivoBook TP412FA is built to deliver smooth and efficient performance across various applications, ideal for multitasking and entertainment. The robust hinge mechanism ensures durability, allowing for frequent mode changes without wear and tear.
Specifications:
- Dimensions: 12.9" x 8.9" x 0.7"
- Weight: Approximately 3.3 lbs
- Operating System: Windows 10 Home
- Battery Life: Up to 8 hours of mixed usage
- Ports: 1 x USB-C, 2 x USB 3.0, 1 x HDMI, 1 x microSD card reader, 1 x audio combo jack
Purpose of Use:
Perfect for users requiring a device that adapts to different environments and tasks, from presentations and meetings to research and document creation. Its touch capabilities and convertible design make it especially useful for interactive projects and creative tasks.
How to Use:
Maximize productivity by utilizing the various modes for different situations: use as a traditional laptop for typing, a tablet for drawing or taking notes, and stand or tent mode for presentations or watching videos.
Supported Applications:
Efficiently handles productivity software like Microsoft Office, Adobe suite, and web browsing, along with casual gaming and streaming.
Benefits & Compatibility:
- Touchscreen Flexibility: Offers direct and intuitive interaction with applications.
- Efficient Processing Power: Handles everyday tasks smoothly with the capability to multitask without lag.
- Portable Design: Easy to carry and use on the go, enhancing mobile productivity.
Warranty and FAQs:
Includes a standard one-year warranty with options for extended coverage. FAQs provide support for setup, troubleshooting, and best usage practices.
Packaging/Weight/Dimension:
Package includes the VivoBook TP412FA, power adapter, and user manuals, all packaged securely for protection during shipping.
Stock Availability:
Before placing your order, please contact us to confirm stock availability. Products can typically be made available within 10-15 working days after your order confirmation.
Shop Today & Receive Your Delivery:
Order your ASUS VivoBook TP412FA now to experience the ultimate in flexibility and performance. Enjoy our reliable delivery service right to your doorstep.
Best Price Guarantee:
We monitor our prices to ensure you receive the best deal possible. Find a lower price elsewhere, and we'll match it.
After Sales Support:
Our dedicated support team is available to help with any setup or operational issues to ensure you have the best user experience.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the VivoBook TP412FA to help others make informed decisions.
Get in Touch:
For more detailed information or assistance, contact our expert customer service team. We're here to help ensure you make the most of your technology investment.
Disclaimer:
All information provided is for general purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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