NEOTECH
Epson WorkForce Pro WF-C879R
Epson WorkForce Pro WF-C879R
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Epson WorkForce Pro WF-C879R is a premier multifunction printer designed to meet the rigorous demands of busy work environments. Offering printing, scanning, copying, and faxing capabilities, this device enhances productivity with its high-speed performance and low-maintenance operation, making it a smart choice for large enterprises and workgroups.
Key Features
- High-Capacity Printing: Delivers up to 86,000 pages in black and 50,000 pages in color with replaceable ink packs, minimizing downtime.
- Impressive Speed: Capable of printing up to 26 pages per minute in both black and color.
- Advanced Security Features: Includes a full suite of security functions to protect sensitive data and ensure secure network communications.
Product Quality and Performance
The WF-C879R offers:
- Exceptional Print Quality: Employs PrecisionCore technology to produce sharp, vivid prints that are smudge, water, and fade-resistant.
- Reliable Performance: Built to handle high-volume tasks with ease, supporting a high monthly duty cycle that suits large offices and busy workgroups.
Specifications
- Dimensions: 20.3 x 34.1 x 22.5 inches
- Weight: Approximately 103 pounds
- Maximum Print Resolution: 4800 x 1200 dpi
- Paper Capacity: Up to 1,900 sheets total, facilitated by dual trays and a high-capacity feeder.
Purpose of Use
This printer is especially effective for:
- Corporate Offices and Large Workgroups: Ideal for sectors that require frequent, large-scale printing operations like legal, financial, and educational institutions.
- High-Demand Printing Requirements: Perfect for environments that prioritize quick, high-quality output with minimal interruptions.
How to Use
Maximize the capabilities of your WF-C879R:
- Follow the detailed instructions for setup and connect it to your network.
- Utilize the intuitive touchscreen to configure settings and manage print jobs.
- Take advantage of its duplex printing and high-capacity scanning features to enhance office efficiency.
- Implement advanced security settings to protect your documents and data.
Supported OS/Application/Industries
The WF-C879R is compatible with various operating systems, including Windows, macOS, and Linux, making it versatile for any professional setting that requires robust document management and high-quality printing.
Benefits & Compatibility
- Cost Savings: High-yield ink packs and energy-efficient design help reduce overall operating costs.
- Connectivity Options: Equipped with Wi-Fi, Ethernet, and USB connections, plus support for mobile printing applications for flexible document management.
Warranty and FAQs
Epson provides a one-year limited warranty on the WF-C879R, with options for extended service plans. For more detailed support and FAQs, please visit the NEO Digital product services page.
Delivery Services (UAE)
NEO Digital offers comprehensive delivery services across the UAE, ensuring your printer is delivered quickly and ready for immediate deployment.
After Sales Support
Our commitment to customer satisfaction includes providing dedicated after-sales support, ensuring that you receive assistance whenever needed to keep your Epson WorkForce Pro WF-C879R performing at its best.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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