NEOTECH
Epson ColorWorks C6050A Colour Label Printer with Auto-Cutter
Epson ColorWorks C6050A Colour Label Printer with Auto-Cutter
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Epson ColorWorks C6050A Colour Label Printer with Auto-Cutter revolutionizes in-house label production, offering superb print quality and versatility. This advanced printer is designed to meet the needs of businesses that require fast, reliable, and custom label printing. The integrated auto-cutter enhances productivity by automatically cutting labels to desired lengths, streamlining the production process.
Key Features
- Precision Auto-Cutter: Enhances workflow efficiency by providing clean and precise cuts for each label, reducing manual labor.
- High-Resolution Printing: Achieves up to 1200 x 1200 dpi for exceptionally clear and vibrant labels.
- Durable Inks: Uses ultra-chrome pigment inks that are smudge, water, and fade-resistant, ensuring label durability in harsh environments.
Product Quality and Performance
The C6050A is built for performance and reliability:
- Speed and Efficiency: Prints labels at speeds up to 119 mm/sec, making it ideal for high-volume tasks.
- Robust Construction: Designed to withstand the demands of continuous label printing in busy settings.
Specifications
- Dimensions: Approximately 12.2 x 11.1 x 10.3 inches
- Weight: Approximately 28 pounds
- Ink System: Individual pigment ink cartridges for each color, providing excellent print quality and cost-efficiency.
- Cutting Method: Precision auto-cutter for various label sizes and shapes.
Purpose of Use
This printer serves a wide range of industries effectively:
- Retail: Perfect for producing price tags, product labels, and promotional stickers.
- Healthcare: Ideal for patient identification wristbands, prescription labels, and medical instructions.
- Food Service: Useful for creating custom food package labels that withstand cold and moisture.
How to Use
To get started with the ColorWorks C6050A:
- Install the printer following the manufacturer’s setup guide.
- Load the appropriate media and ink cartridges.
- Design labels using compatible software that can handle detailed graphics and text.
- Set the printer to automatically cut each label after printing to your specified size.
Supported OS/Application/Industries
The C6050A supports Windows operating systems and integrates seamlessly into environments where high-quality, efficient label printing is critical.
Benefits & Compatibility
- Flexible Media Handling: Supports a wide range of media types and sizes, offering businesses the flexibility to create various label designs.
- Energy Efficient: Designed to use less power compared to traditional label printers, helping to reduce operational costs.
Warranty and FAQs
Epson provides a one-year warranty on the ColorWorks C6050A, with extended service options available for purchase. Check the NEO Digital product services page for detailed support and FAQ information.
Delivery Services (UAE)
NEO Digital offers fast and reliable delivery services across the UAE, ensuring your new printer is delivered safely and ready for use.
After Sales Support
Our after-sales support team at NEO Digital is dedicated to providing you with all the assistance you need to maximize the performance of your Epson ColorWorks C6050A.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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