NEOTECH
MR20 Wearable RFID Reader
MR20 Wearable RFID Reader
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the MR20 Wearable RFID Reader, designed for hands-free operation and efficiency. Perfect for logistics, retail, and warehousing environments.
Overview:
The MR20 Wearable RFID Reader is a compact, lightweight device tailored for hands-free operation, enhancing the efficiency and mobility of workers in various industrial settings. Its ergonomic design makes it ideal for long shifts in logistics, retail inventory management, and warehousing operations.
Product Description:
This wearable RFID reader offers seamless integration into existing workflows, enabling quick and accurate data capture without compromising mobility. Equipped with advanced RFID technology, the MR20 provides exceptional read rates, helping streamline operations and reduce errors in fast-paced environments.
Key Features:
- Wearable Design: Lightweight and compact, easily worn on a lanyard or integrated into a glove.
- High RFID Read Rate: Ensures accurate and efficient tag reading, enhancing inventory and asset management.
- Durable Construction: Built to withstand the demands of industrial environments, including drops and exposure to dust and moisture.
- Long Battery Life: Designed for extended use, supporting multiple shifts without the need for recharging.
- Wireless Connectivity: Features Bluetooth or Wi-Fi options for real-time data transmission to central systems.
Product Quality and Performance:
The MR20 Wearable RFID Reader is crafted with durability and usability in mind, ensuring it can handle the rigors of industrial use. Its performance is optimized for high-volume RFID scanning, offering reliable and consistent results that businesses can depend on.
Specifications:
- RFID Compatibility: Supports a wide range of RFID tags and frequencies.
- Connectivity Options: Bluetooth and Wi-Fi for seamless integration with other systems.
- Battery Life: Equipped with a high-capacity battery for long-lasting performance.
- Weight: Extremely lightweight, reducing fatigue during use.
- Protection: IP-rated for dust and water resistance.
Purpose of Use:
The MR20 is designed for sectors that require free-hand operations while managing large volumes of items, such as retail for inventory checks, logistics for package tracking, and warehousing for locating and counting stock.
How to Use:
To deploy the MR20, simply integrate it with your existing RFID system, connect it to your network via Bluetooth or Wi-Fi, and begin scanning tags. The device is user-friendly and requires minimal training, making it easy for new staff to adopt.
Supported Applications/Industries:
Ideal for retail, logistics, manufacturing, and any industry where inventory management and asset tracking are crucial. Its wearable nature makes it particularly useful for improving operational efficiency in environments where mobility is essential.
Benefits & Compatibility:
- Increased Productivity: Allows workers to scan tags without stopping to handle a device, speeding up processes.
- Enhanced Accuracy: Reduces errors in inventory and asset management with high-performance scanning.
- User Comfort: Lightweight and ergonomic, designed for comfortable all-day wear.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty. For additional support, extensive FAQs and troubleshooting guides are available through customer service or online resources.
Packaging/Weight/Dimension:
- Packaging: Packaged securely to protect the device during shipping.
- Weight and Dimensions: Details provided by the manufacturer, emphasizing portability and ease of use.
Shop Today & Receive Your Delivery:
Order your MR20 Wearable RFID Reader today and benefit from our efficient delivery services, ensuring your operations can quickly gain the advantages of wearable technology.
Best Price Guarantee:
We offer competitive pricing on our RFID solutions. If you find the MR20 for less elsewhere, we'll match the price.
After Sales Support:
Our dedicated support team is available to help with any setup or operational questions, ensuring you fully utilize the capabilities of your MR20.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the MR20 to help us continue to refine our products and services.
Stock Availability:
Contact our customer service for the most up-to-date stock information to ensure timely delivery.
Get in Touch:
For more information or assistance with the MR20 Wearable RFID Reader, please contact our customer support team.
Disclaimer:
All product details and specifications are subject to change without notice. Verify all details with our sales team before making a purchase to ensure accuracy.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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