NEOTECH
Evolis Primacy 2 Dual-Sided ID Card Printer Bundle
Evolis Primacy 2 Dual-Sided ID Card Printer Bundle
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Evolis Primacy 2 Dual-Sided Printer Bundle offers high-speed ID card printing with included software, ribbon, and cards. Perfect for organizations needing reliable, dual-sided printing.
Overview:
The Evolis Primacy 2 Dual-Sided ID Card Printer Bundle is the perfect all-in-one solution for organizations that require efficient and high-quality dual-sided ID card printing. This bundle includes the advanced Primacy 2 printer, easy-to-use card design software, a YMCKO color ribbon, and 100 blank PVC cards, providing everything you need to start producing professional ID cards right out of the box.
Product Description:
The Evolis Primacy 2 Dual-Sided Card Printer is designed for speed and efficiency, capable of printing on both sides of the card simultaneously, making it ideal for creating detailed ID badges, access cards, and more. With a print speed of up to 225 color cards per hour, this printer ensures quick turnaround times without compromising on quality. The included YMCKO ribbon delivers vibrant, high-resolution images and text, while the intuitive software simplifies the design and printing process.
Key Features:
- Dual-Sided Printing: Prints on both sides of the card simultaneously, ideal for comprehensive ID badges.
- High-Speed Output: Produces up to 225 color cards per hour, optimizing productivity.
- Complete Bundle: Includes YMCKO ribbon for 300 prints, 100 blank PVC cards, and user-friendly design software.
- Superior Print Quality: Uses dye sublimation and thermal transfer technology for vibrant, detailed cards.
- Flexible Connectivity: Offers USB and Ethernet connections, with an optional Wi-Fi module for wireless printing.
- Easy Setup and Use: Comes with intuitive software, making it simple to design and print professional ID cards.
Product Quality and Performance:
The Primacy 2 Dual-Sided Printer is built to deliver consistent, high-quality performance in demanding environments. Its durable construction and advanced printing technology ensure that every card produced is of professional quality, with sharp details and vivid colors.
Specifications:
- Printing Method: Dye sublimation / thermal transfer
- Print Speed: Up to 225 color cards per hour
- Resolution: 300 dpi
- Connectivity: USB, Ethernet, and optional Wi-Fi
- Card Capacity: Feeder holds 100 cards, hopper holds 100 cards
Purpose of Use:
Ideal for educational institutions, corporate offices, and government agencies, the Primacy 2 is perfect for producing employee IDs, student cards, access badges, and other types of personalized plastic cards.
How to Use:
- Setup: Install the card design software on your computer, connect the printer via USB or Ethernet, and load the ribbon and blank cards.
- Operation: Use the software to design your cards, configure print settings, and produce high-quality ID cards quickly and easily.
Supported OS/Application/Industries:
- System Compatibility: Works seamlessly with Windows and macOS, ensuring easy integration into existing systems.
- Industry Suitability: Perfect for sectors requiring secure, customizable, and durable ID credentials.
Benefits & Compatibility:
This comprehensive bundle offers everything needed to begin printing ID cards immediately, reducing setup time and complexity. The Primacy 2 also includes advanced security features, such as magnetic stripe and smart card encoding, enhancing both the security and functionality of your cards.
Warranty and FAQs:
- Warranty: Includes a manufacturer’s warranty covering the printer and components, ensuring reliable support.
- FAQs: Visit NEO Digital’s website for detailed FAQs and support resources to assist with operation, maintenance, and troubleshooting.
Delivery Services (UAE):
NEO Digital ensures fast, secure delivery across the UAE, so you can start printing ID cards as soon as possible. Our reliable delivery services cover all major cities and regions.
After Sales Support:
NEO Digital provides extensive after-sales support, including technical assistance, software updates, and maintenance advice, ensuring that your Evolis Primacy 2 Dual-Sided Printer continues to perform at its best.
Call to Action:
Enhance your ID card production with the Evolis Primacy 2 Dual-Sided Printer Bundle. Enjoy high-speed, professional-quality printing with everything you need included in one package. Shop now and take advantage of our reliable delivery and comprehensive after-sales support.
Disclaimer:
All content, including product details and images, is for general informational purposes only and may change without notice. Images are for illustration purposes only and may not represent the actual product. NEOTECH does not guarantee the accuracy or timeliness of the information provided. Verify details with a sales representative before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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