NEOTECH
R5 Wearable RFID Reader
R5 Wearable RFID Reader
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost productivity with the R5 Wearable RFID Reader, designed for hands-free operation and efficient tag scanning in dynamic environments.
Overview:
The R5 Wearable RFID Reader is an innovative, hands-free device designed to increase efficiency in high-movement environments such as warehouses, logistics centers, and large retail stores. This wearable technology allows users to move and scan simultaneously, enhancing workflow and reducing time spent on inventory management and asset tracking.
Product Description:
Engineered for comfort and performance, the R5 Wearable RFID Reader integrates seamlessly with various systems and supports a wide range of RFID tags. It's built to withstand tough industrial conditions, offering a durable solution for businesses that require mobility and precision in their operations.
Key Features:
- Hands-Free Operation: Allows full user mobility with its wearable design, facilitating multitasking and increasing operational efficiency.
- High Scan Accuracy: Provides reliable and precise RFID tag scanning, crucial for inventory accuracy and asset management.
- Durable and Comfortable: Made with rugged materials suitable for industrial use, while ensuring user comfort during extended periods of wear.
- Long Battery Life: Equipped with a powerful battery to support long shifts without the need for recharging.
- Wireless Connectivity: Features Bluetooth or Wi-Fi connectivity for real-time data transfer and seamless integration with enterprise systems.
Product Quality and Performance:
The R5 Wearable RFID Reader is designed to deliver high performance and reliability. Its ergonomic build and advanced scanning capabilities ensure that users can capture data quickly and accurately, even in challenging environments.
Specifications:
- Connectivity: Bluetooth and Wi-Fi for versatile and reliable connections.
- Frequency Range: Typically supports UHF RFID frequencies for broad tag compatibility.
- Battery Life: Designed for full-day operation to match the demands of extended working hours.
- Wearability: Adjustable straps and lightweight design for ease of use and comfort.
- Durability: Constructed to be resilient against drops, dust, and water, ideal for outdoor and industrial applications.
Purpose of Use:
The R5 is perfect for applications requiring free-hand operations such as picking and packing in warehouses, checking in attendees at events, or managing stock in retail environments. Its efficiency and portability make it an excellent choice for businesses looking to improve their operational workflows.
How to Use:
- Setup and Pairing: Charge the device, secure it on your wrist or arm, and pair it with your system via Bluetooth or Wi-Fi.
- Software Configuration: Install any necessary software on your connected device and configure settings to sync with the R5 reader.
- Begin Scanning: Start scanning RFID tags. The reader will capture and send data to your system in real-time.
- Maintenance: Regularly clean the reader and check for software updates to ensure optimal performance.
Supported Applications/Industries:
Ideal for logistics, retail, manufacturing, and event management, where speed and accuracy of data capture are paramount and hands-free operation can significantly improve productivity.
Benefits & Compatibility:
- Enhanced Productivity: Enables users to scan items quickly without needing to handle a separate device.
- Increased Accuracy: Reduces errors in inventory and asset management, ensuring more reliable data.
- Improved Ergonomics: Reduces strain from carrying and operating handheld devices, which can enhance worker satisfaction and reduce injury risks.
Warranty and FAQs:
Comes with a comprehensive warranty covering manufacturing defects. A detailed FAQ section provides insights into troubleshooting and tips for maximizing device utility.
Packaging/Weight/Dimension:
- Packaging: Ships in compact, protective packaging to ensure it arrives in perfect condition.
- Weight: Light enough to wear comfortably for extended periods.
- Dimensions: Compact design to minimize bulk and maximize comfort.
Shop Today & Receive Your Delivery:
Purchase the R5 Wearable RFID Reader today to transform your operational capabilities. Enjoy fast shipping and excellent customer service.
Best Price Guarantee:
We monitor our pricing to ensure you get the best value. Find the R5 RFID Reader for less elsewhere, and we'll match the price.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational questions, ensuring you can maximize the benefits of your wearable RFID reader.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experience with the R5 Wearable RFID Reader to help us improve our offerings.
Stock Availability:
Contact our customer service for the latest stock information to ensure timely delivery.
Get in Touch:
For more information or assistance with the R5 Wearable RFID Reader, please contact our customer support team.
Disclaimer:
All product details and specifications are subject to change without notice. Confirm all details with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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