NEOTECH
R2 Bluetooth RFID Reader
R2 Bluetooth RFID Reader
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the convenience of portable RFID technology with the R2 Bluetooth RFID Reader, ideal for inventory management, asset tracking, and access control.
Overview:
The R2 Bluetooth RFID Reader is a portable and highly efficient device that leverages Bluetooth connectivity to facilitate easy and reliable RFID tag reading and writing. This tool is designed for dynamic environments where mobility and quick data access are essential, such as logistics, retail, and event management.
Product Description:
Equipped with advanced Bluetooth technology, the R2 RFID Reader offers seamless connectivity to various devices, enabling efficient data capture and transfer without the constraints of wired setups. Its compact design and robust functionality make it an excellent choice for applications requiring mobility and accuracy in tracking and inventory management.
Key Features:
- Wireless Connectivity: Utilizes Bluetooth to connect with smartphones, tablets, and PCs, ensuring flexible and mobile operations.
- High Scan Accuracy: Delivers precise and quick tag detection for efficient and reliable data capture.
- Durable Design: Crafted to withstand the demands of extensive field use, including in industrial and outdoor environments.
- Long Battery Life: Equipped with a powerful battery that supports extended operational periods, ideal for full work shifts.
- User-Friendly Interface: Simple operation allows users of all skill levels to handle the device with minimal training.
Product Quality and Performance:
The R2 Bluetooth RFID Reader is built for performance, offering robust scanning capabilities that improve workflow and data accuracy. Its compatibility with a wide range of RFID tags makes it a versatile tool for multiple sectors, enhancing its utility for comprehensive asset management and tracking solutions.
Specifications:
- Connectivity: Bluetooth 4.0 for a stable and long-range connection
- Frequency Range: Supports UHF RFID frequencies, typically 860-960 MHz
- Operational Range: Capable of reading tags from a distance of up to several meters, depending on environmental conditions
- Compatibility: Compatible with various operating systems including iOS, Android, and Windows
- Battery: High-capacity rechargeable battery ensuring up to 10 hours of continuous use
Purpose of Use:
This RFID reader is especially suited for retail operations to manage inventory, in logistics for tracking shipments, and in events for access control. Its portability makes it also ideal for field service applications where quick identification of assets is necessary.
How to Use:
- Charge the Device: Fully charge the RFID reader before use.
- Pair with a Device: Enable Bluetooth on both the RFID reader and the mobile/computer device and pair them.
- Launch Application: Open the necessary RFID reading application on your paired device to start the scanning process.
- Begin Scanning: Use the reader to scan RFID tags; the information will be automatically transmitted to the connected device.
- Manage Data: Utilize the collected data for inventory updates, location tracking, or access management.
Supported Applications/Industries:
The R2 RFID Reader is highly adaptable and can be effectively used in sectors like healthcare for tracking medical equipment, retail for inventory control, and logistics for package management.
Benefits & Compatibility:
- Mobility and Convenience: Allows users to perform tasks without physical restrictions imposed by wired connections.
- Enhanced Productivity: Facilitates faster and more accurate data collection, streamlining operations.
- Ease of Integration: Easily integrates with existing systems and software, enhancing its usability across various platforms.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. Extensive FAQs are available to help users troubleshoot common issues and optimize the device's use.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transit.
- Weight: Lightweight for ease of portability.
- Dimensions: Compact size allows for easy handling and storage.
Shop Today & Receive Your Delivery:
Purchase the R2 Bluetooth RFID Reader today and revolutionize your tracking and data management processes. Fast shipping options are available to ensure prompt delivery.
Best Price Guarantee:
We monitor our pricing to offer you the best possible deal. If you find the R2 RFID Reader for a lower price elsewhere, we will match it.
After Sales Support:
Our dedicated customer support team is available to assist with any queries or issues, ensuring you maximize the benefits of your RFID reader.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the R2 RFID Reader, as your feedback helps us improve our products and services.
Stock Availability:
Contact our customer service for up-to-date stock information to ensure the availability of the R2 RFID Reader.
Get in Touch:
For more information or assistance with the R2 Bluetooth RFID Reader, please contact our customer support team.
Disclaimer:
All product details and specifications are subject to change without notice. Please verify all information with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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